Senior Facilities Executive: JLL in Bengaluru

Peegee

India

On-site

INR 1,400,000 - 2,100,000

Full time

5 days ago
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Job summary

JLL in Bengaluru is seeking a Senior Facilities Executive to lead soft-services across managed facilities, including janitorial, pest control, landscaping, and washroom hygiene. The role involves managing vendor contracts, the work-order system, and compliance records, with rotation shifts and 24/7 coverage.

A bachelor’s degree and 4–6 years in facilities management are required, including large-scale site experience.

Qualifications

  • Bachelor's degree in facility management, hotel management, business or related field.
  • 4–6 years in facilities management with a soft-services focus.
  • Experience with facilities of 500,000 sq ft or multi-site portfolios.
  • Proven vendor management and contract administration; CAFM/CMMS preferred.

Responsibilities

  • Oversee soft-services delivery: janitorial, pest control, landscaping, and washroom hygiene with strong SLAs.
  • Manage work-order system from ticketing to closure and coordinate 24/7 shift coverage.
  • Monitor vendor contracts, oversee performance reviews, and ensure cost control and invoicing.
  • Ensure health, safety, and environmental compliance along with monthly reporting and audits.

Skills

MS Office
Excel
CAFMS/CMMS

Education

Bachelor's degree in facility management, hotel management, business or related field

Tools

Planon
IBM Maximo

Job description

JLL is hiring a senior facilities executive in Bengaluru to lead soft-services delivery across its managed facilities: janitorial and housekeeping, pest control, landscaping, washroom hygiene, the work-order system, the vendor contracts and their service levels, the compliance records and the monthly reporting. The posting, requisition REQ531900 on JLL's Workday careers site, was published on 17 September 2026 and asks for a bachelor's degree, four to six years in facilities management focused on soft services, experience of facilities of at least 500,000 square feet or multi-site portfolios, and the willingness to work rotational shifts. This page sets out the posting, the requirements, the shift and the site, and where a candidate relocating to Bengaluru can live near the campuses; it links to the posting, which is the only place to apply.

The posting in detail

The posting groups the work in five. Soft-services management: oversee janitorial and housekeeping so that every area meets a superior cleanliness standard; manage the pest-control programme, its vendor, its schedule and its compliance; supervise landscaping and grounds inside and out; run washroom hygiene, consumables and sanitation protocols. Operations and service delivery: inspect the facility regularly and keep inspection records with corrective actions tracked; manage the work-order system from ticket creation to assignment, tracking and timely closure; coordinate shift schedules so the facility is covered around the clock; monitor quality through audits and user feedback. Vendor and contract management: manage the external vendors and their performance reviews; monitor and enforce the service-level agreements with response times and quality metrics tracked; evaluate vendor performance and correct it; process invoices, keep to budget and optimise cost. Compliance and safety: health and safety across all soft services; risk assessments and safety protocols for housekeeping and chemical handling; environmental compliance including waste segregation and recycling; accurate records of certifications, chemical inventories and training. Performance monitoring: track service metrics, complaint-resolution rates and cost efficiency; produce monthly reports on operations, trends and budget; find process improvements and cost reductions in the data.

Janitorial, pest control, landscaping and washroom hygiene across facilities of half a million square feet and more: the posting's minimum scale

What JLL asks for

A bachelor's degree in facility management, hotel management, business administration or a related field; four to six years in facilities management with a soft-services focus; prior experience managing large facilities, a minimum of 500,000 square feet, or multi-site portfolios; a proven record in vendor management and contract administration. Technical skills: MS Office with strong Excel for analysis and reporting, CAFM or CMMS systems such as Planon or IBM Maximo preferred, excellent written and spoken communication, analytical ability and attention to detail. Competencies: stakeholder management, organisation across multiple priorities, proactive problem-solving under pressure, a customer-service mindset and knowledge of health, safety and environmental standards. Attributes: self-motivated and results-driven, willing to work rotational shifts including nights, weekends and holidays, flexible, able to work alone and in a team, professional and of high integrity. The cook guide and the maintenance guide describe the same standards at PG scale for a candidate who wants the occupant's view.

The site, the shift and the hours

Bengaluru, on site, with rotational shifts including nights, weekends and holidays and 24/7 coverage to schedule; the facilities are not named but the scale, half a million square feet and up, and the language, managed facilities in the plural, point to a corporate campus or a multi-building portfolio, which in Bengaluru means Whitefield , the Outer Ring Road belt, Electronic City or Bellandur . The recruiter will name the campus; a candidate should ask how the rotation is set and whether the role is single-site or moves between buildings, which decides where to live.

Questions to ask the recruiter about this posting

Which campus or portfolio, since the posting says managed facilities in the plural and a minimum of 500,000 square feet, and whether the role is single-site or moves between buildings. The vendor stack: how many contracts, which services, and whether housekeeping is one vendor or several. The CAFM or CMMS system in use, since the posting prefers Planon or Maximo experience and a candidate should know which to revise. The rotation's real pattern and how often the night shift falls. The team size reporting to the role and the assistant manager or manager above it. The SLA and KPI regime and the last month's scores, which a candidate is entitled to ask about and which tell her how hard the job is. The audit calendar and the last external audit's findings. The client's sustainability targets, since waste segregation and recycling are in the posting. And the range, since the posting states none; the season guide explains why a candidate relocating in September should also ask how soon the start date is, because Bengaluru's PG market is easier in October than in January.

Where soft-services roles sit in India's property sector

Soft services is the half of facility management that occupiers notice: housekeeping, pantry and cafeteria, front office, helpdesk, mailroom, pest control, landscaping, washroom hygiene and the events a corporate floor hosts. Integrated facility management firms run these through vendor partners under service-level agreements, and the soft-services executive, coordinator, assistant manager or manager is the person who inspects the floors, runs the vendor briefings, closes the helpdesk tickets, submits the monthly management report and answers to the client's workplace lead. The career runs from executive to assistant manager to manager over five to ten years, usually with a hotel-management or hospitality start; the cook guide , the laundry guide and the maintenance guide describe the same services run by a family PG at twenty beds, which is why a soft-services professional reads a PG listing with a practised eye.

What the posting does not say about pay, and how to read it

JLL's India postings usually give the qualification, the years of experience, the shift and the weekly hours and not a salary, and this page invents none; the band is read from those four. A two-to-four-year executive on a rotational shift and a five-year-plus assistant manager with cafeteria experience sit in different bands, and a candidate asks the recruiter for the range at the first call. The first-month budget guide and the city cost guides linked below give the arithmetic a candidate relocating for the role should do before the offer.

CAFM tools, SLA trackers and the monthly report: the desk half of a soft-services lead's week

The interview, in practice

Soft-services interviews test judgement more than knowledge. The screening call confirms the years, the site sizes and the vendor contracts on the CV; the operational round, usually with the facility manager, puts the candidate in a situation, a VIP visit announced at 9 for 11, a housekeeping vendor short by six staff on a Monday, a pantry complaint that reached the client's country head, and listens for the order of the response, the floor first, the vendor second, the client message third, the tracker entry fourth. A reporting exercise often follows: the candidate is given a week's helpdesk data and asks to draft the section of a monthly management report it belongs in, with the KPI and the corrective action. The final round with the account lead asks about cost, the savings initiative delivered on the last contract and how the vendor was kept whole while it was, and about the candidate's own escalation record. A hotel-management graduate who has run a corporate floor and can describe a monthly report from memory is the profile that reaches the offer.

What a soft-services executive reads on PeeGee.in

A soft-services professional reads a PG listing for the services she manages by day: the mess menu and its hours in the mess-menu guide, the housekeeping day and the laundry arrangement in the laundry guide, the pest-control cycle in the maintenance calendar, the caretaker's verification in the caretaker guide. A house that states all four has the standard she is used to inspecting, and the reviews guide explains why she should read the four-star review that names the housekeeping day before the five-star one that names nothing.

Progression from this role

From a soft-services executive's chair the path runs to senior executive at three to five years, assistant manager at five to eight, manager at eight to twelve and a cluster or account role after, with the client-facing and reporting skills weighing more at each step than the operational ones; a hotel-management degree is the usual start and a facility-management certification the usual next step. Candidates who add a cafeteria, an events or a sustainability specialism are asked for earlier, since the postings name each; the revenue guide explains, from the small operator's side, why the manager who can show a savings line is the one who is promoted.

Living near the site: PG options in Bengaluru

A rotational role on a campus needs a bed near it, and Bengaluru's campus belts have the deepest PG markets in the country. The Whitefield page carries the houses between the tech parks and the older village lanes; Marathahalli and Bellandur serve the Outer Ring Road campuses; Koramangala ran ₹5,000–21,000 across 23 owner price points in September 2026 and BTM Layout ₹4,500–30,000 across 19, a bus ride from the Ring Road for a candidate who wants the city's evening as well as the campus's morning. The working men’s page and the ladies’ page filter by the door rule a night rotation needs, and the Bengaluru cost guide sets the belts beside each other. Start from the Bengaluru PG hub , the ladies’ PG page for Bengaluru , the working men’s page and the short-stay page .

Frequently asked questions
What does the JLL senior facilities executive job in Bengaluru involve?

Leading soft services across managed facilities: housekeeping, pest control, landscaping and washroom hygiene, the work-order system and 24/7 shift coverage, vendor SLAs and invoices, health, safety and environmental compliance, and monthly reporting with cost and performance analysis.

What experience does JLL ask for?

A bachelor's degree in facility or hotel management, business or a related field, four to six years in facilities management focused on soft services, experience of facilities of at least 500,000 sq ft or multi-site portfolios, and a record in vendor and contract management; CAFM/CMMS experience preferred.

Are there night shifts?

Yes; the posting asks for willingness to work rotational shifts including nights, weekends and holidays, with 24/7 coverage to schedule.

Which facilities are they?

Not named; the scale and wording point to a corporate campus or multi-building portfolio, most likely in Whitefield, the Outer Ring Road belt, Electronic City or Bellandur. The recruiter will confirm.

How do I apply?

Only through the JLL Workday posting REQ531900 linked on this page, published on 17 September 2026; it may close without notice.

  • JLL careers — Senior Facilities Executive, Bengaluru (REQ531900)
  • JLL India
  • JLL careers, India postings

Posting details on this page were read from the JLL Workday careers site on 17 September 2026 (requisition REQ531900); the employer’s posting governs and may close without notice. Rent figures, where quoted, follow the September 2026 owner-listing bands on the linked locality pages.

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