Assistant Facilities Manager

Jones Lang Lasalle Property Consultants India Pvt Ltd; Chennai; On-site; INR 550,000 - 750,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking an Assistant Facilities Manager in Chennai (Guindy or Pallikaranai) to support the Facilities Management team and ensure timely FM reporting for the client.

The role requires a Graduation and 5–6 years of facilities management experience, with strong skills in data analysis, Excel, and soft services management. Location is on-site in Chennai, with a 6-day work week.

Qualifications

• Graduation in any discipline.
• 5–6 years of facilities management experience.
• Excellent communication skills in English.

Responsibilities

• Be accessible for escalation of FM issues.
• Oversee the Helpdesk work process.
• Coordinate Conferences/meetings and VIP visits during shifts.
• Oversee the Reception and Front Office functions.
• Ensure housekeeping and vendor management.
• Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom.

Skills

Soft services management

Data analysis

Excel

Education

Graduation

Job description

Assistant Facilities Manager JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Designation: Assistant Facilities Manager

Job Location: Guindy or Pallikaranai, Chennai

Educational Qualification: Graduation

Mandatory Experience Required: 5-6 years

Minimum Work Schedule: 6 Days/week

Specific Skills: Non-technical soft services manager with strong skills in presentation development, data analysis, and Excel proficiency.

What's this job involves

POSITION GOALS

To provide administrative support to the Facilities Management team at Client, Hyderabad. To ensure timely and accurate completion FM reports pertaining to Client, Hyderabad.

DUTIES & RESPONSIBILITIES

• Be accessible for escalation of all FM related issues:
• Oversee the Helpdesk work process
• Provide management advice to Helpdesk operators for escalated issues
• Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift
• Oversee the Reception.
• Oversee the Front Office function
• Ensure visitors are promptly attended by the Front Office Executives (FOE)
• Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep are maintained
• Oversee the Housekeeping Services
• Overall service delivery assessment of HK vendor.
• Coordination meetings with vendor for resolution of service issues
• Evaluate vendor performance
• Ensure that vendor manpower reports at site as per agreed terms and conditions.
• Undertake audit of the attendance and check their grooming.
• Oversee Cafeteria Services
• Ensure that the caterers are maintaining highest standards of hygiene in the services area
• Ensure that the quality and quantity of the food supplies are meeting the requirements
• When the food supplies run out, elevate the matter to the caterers’ management immediately and make swift alternate arrangements.
• In such a scenario communicate with the users and provide alternate solutions and appease them
• Overall coordination with all service providing vendors.
• Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions
• Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division

EMPLOYEE SPECIFICATIONS

• Graduate in any discipline 5 – 6 years experience in facilities management
• Tertiary qualifications in hotel management / building management and/or business desirable.
• Excellent communication skills and ability to converse in English.
• Proven ability to function effectively as part of a team
• Proven ability to initiate and follow through with improvement initiatives

KEY PERFORMANCE MEASURES

• Overall client satisfaction by achieving SLA targets
• Timely resolution of helpdesk complaints
• Effective team coordination of direct and vendor staff for efficient service delivery

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On-site –Chennai, TN Scheduled Weekly Hours: 48

Company Information & Privacy

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page