Soft Services-O2

Jones Lang LaSalle, Inc.; Bengaluru; On-site; INR 502,000 - 837,000; Full time

Job summary

Jones Lang LaSalle, Inc. is seeking a Facility Executive for Soft Services to manage daily administrative tasks at our Bengaluru site. You will support facilities management, ensure smooth reception operations, and help coordinate client events and service contracts.

The role requires proactive administration, stock management, and compliance with processes. This position is on-site with a 48-hour weekly schedule and collaboration across FM teams.

Responsibilities

• Ownership of day-to-day administration, including reports generation of the stock's tracker.
• Assistance to the FM and AFM in managing all administrative functions, security issues and facility services.
• Developing and implementing procedures to ensure simplification and accuracy of work methods and reliability of FM.
• Maintain stock levels of consumables and ensure timely supply and entry into contracts.
• Keep front desk activities on track и be the go-to person for reception concerns.
• Coordinate client events and F&B arrangements.
• Maintain petty cash to support FM operations.
• Process vendor invoices and ensure statutory compliance.
• Routinely inspect services to ensure performance measures are met.
• Set targets to achieve maximum team performance.
• Develop policies and procedures for reception-related functions.
• Daily facility walk-arounds.
• Update Emergency Response plan and conduct drills as required.
• Post-office hours facilities support and incident escalation.
• Conduct operational audits and compliance checks.
• Meet or exceed contracts-based service provisions.
• Ensure adherence to policies and deadlines.

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role: Facility Executive-Soft Services.

What this job involves:

• Ownership of the day-to-day administration, including reports generation of the stock's tracker.
• Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by Client.
• Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM.
• Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client.
• Maintain appropriate stock levels of all consumables to ensure smooth operations & escape in time to achieve availability of stocks.
• Keep the front desk activities on track, you will be the go-to person for all concerns in the reception area.
• Pitch in event-related tasks, such as client event itinerary coordination, F&B arrangements. Like a highranking officer creating order and efficiency in a brigade, you’ll need to foster camaraderie and teamwork to get a café operation through the rapid-fire demands of busy operations.
• Maintain appropriate levels of Petty cash to support FM operations.
• Vendor invoices processing aligned with Amazon finance process.
• Statutory compliance check of all vendor invoices.
• Routinely inspect all services to ensure performance measures are being maintained.
• Set targets to achieve maximum team performance.
• Responsible in developing the necessary policies and procedures for all reception-related functions.
• Daily Walk around of the Facility

Operational Risk Management

• Update and implement Emergency Response plan; drills etc as required.
• After office hours Facilities assistance response
• Operational Audits and Compliance.
• Escalation of Incidents/Problems

Performance Objectives

• Meet or exceed best practice in provision of services through contracts.
• Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.
• Effective management of the team

Location: On-site - Bengaluru, KA

Scheduled Weekly Hours: 48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.