Senior Executive - Warehouse Operations - Contract Logistics

The Peninsular and Oriental Steam Navigation Company; South Goa District; On-site; INR 200,000 - 320,000; Full time

Job summary

The Peninsular and Oriental Steam Navigation Company is seeking a Warehouse Operations professional in Goa, India, to supervise inbound and outbound activities, manage inventory accuracy, and coordinate across shifts and teams.

This role focuses on meeting customer requirements, maintaining SOPs and safety standards, and ensuring timely reporting and documentation of operations.

Responsibilities

• Supervise daily inbound and outbound warehouse activities including receiving, put-away, picking, packing, and dispatch.
• Ensure timely order processing and shipment execution as per customer requirements.
• Monitor operational workflows to achieve productivity and accuracy targets.
• Maintain inventory accuracy through regular cycle counts and stock reconciliation.
• Monitor stock movement and ensure proper material handling practices.
• Investigate inventory discrepancies and escalate issues when required.
• Update inventory records in WMS/ERP systems.
• Coordinate with warehouse associates, operators, and supervisors for smooth operations.
• Support manpower planning and shift execution.
• Train warehouse staff on SOPs, safety procedures, and operational processes.
• Ensure adherence to customer SLAs and operational KPIs.
• Handle operational escalations and support issue resolution.
• Maintain timely communication with internal and external stakeholders.
• Follow warehouse SOPs, quality standards, and EHS guidelines.
• Ensure safe handling and storage of materials.
• Support warehouse audits and compliance activities.
• Prepare daily operational reports and MIS updates.
• Maintain dispatch records, inventory reports, and operational documentation.
• Track operational performance metrics and highlight improvement areas.

Job description

Warehouse Operations

• Supervise daily inbound and outbound warehouse activities including receiving, put-away, picking, packing, and dispatch.
• Ensure timely order processing and shipment execution as per customer requirements.
• Monitor operational workflows to achieve productivity and accuracy targets.

Inventory Management

• Maintain inventory accuracy through regular cycle counts and stock reconciliation.
• Monitor stock movement and ensure proper material handling practices.
• Investigate inventory discrepancies and escal... issues when required.
• Update inventory records in WMS/ERP systems.

Team Coordination

• Coordinate with warehouse associates, operators, and supervisors for smooth operations.
• Support manpower planning and shift execution.
• Train warehouse staff on SOPs, safety procedures, and operational processes.

Customer & SLA Management

• Ensure adherence to customer SLAs and operational KPIs.
• Handle operational escalations and support issue resolution.
• Maintain timely communication with internal and external stakeholders.

Process Compliance & Safety

• Follow warehouse SOPs, quality standards, and EHS guidelines.
• Ensure safe handling and storage of materials.
• Support warehouse audits and compliance activities.

Reporting & Documentation

• Prepare daily operational reports and MIS updates.
• Maintain dispatch records, inventory reports, and operational documentation.
• Track operational performance metrics and highlight improvement areas.