Senior Executive - Warehouse Operations - Contract Logistics

The Peninsular and Oriental Steam Navigation Company; Maharashtra; On-site; INR 420,000 - 540,000; Full time

Job summary

The Peninsular and Oriental Steam Navigation Company is seeking a Warehouse Operations professional to oversee daily inbound and outbound activities, ensuring accurate receiving, put-away, picking, packing and dispatch while meeting customer requirements.

You will monitor workflows to achieve productivity targets, maintain inventory accuracy through cycle counts, coordinate with staff, enforce SOPs and safety, and prepare routine reports and MIS updates for stakeholders.

Responsibilities

• Oversee daily inbound and outbound warehouse activities including receiving, put-away, picking, packing and dispatch.
• Ensure timely order processing and shipment execution per customer requirements.
• Monitor workflows to meet productivity and accuracy targets.
• Maintain inventory accuracy through regular cycle counts and stock reconciliation.
• Update inventory records in WMS/ERP systems.
• Coordinate with warehouse staff and supervisors for smooth operations.
• Train staff on SOPs, safety procedures and processes.
• Ensure adherence to customer SLAs and KPIs; handle escalations.
• Maintain dispatch records and operational documentation.

Skills

Supervision

Inventory management

Team coordination

Process adherence

Tools

WMS/ERP systems

Job description

Warehouse Operations

• Supervise daily inbound and outbound warehouse activities including receiving, put-away, picking, packing, and dispatch.
• Ensure timely order processing and shipment execution as per customer requirements.
• Monitor operational workflows to achieve productivity and accuracy targets.

Inventory Management

• Maintain inventory accuracy through regular cycle counts and stock reconciliation.
• Monitor stock movement and ensure proper material handling practices.
• Investigate inventory discrepancies and escal... issues when required.
• Update inventory records in WMS/ERP systems.

Team Coordination

• Coordinate with warehouse associates, operators, and supervisors for smooth operations.
• Support manpower planning and shift execution.
• Train warehouse staff on SOPs, safety procedures, and operational processes.

Customer & SLA Management

• Ensure adherence to customer SLAs and operational KPIs.
• Handle operational escalations and support issue resolution.
• Maintain timely communication with internal and external stakeholders.

Process Compliance & Safety

• Follow warehouse SOPs, quality standards, and EHS guidelines.
• Ensure safe handling and storage of materials.
• Support warehouse audits and compliance activities.

Reporting & Documentation

• Prepare daily operational reports and MIS updates.
• Maintain dispatch records, inventory reports, and operational documentation.
• Track operational performance metrics and highlight improvement areas.