Senior Executive - Transport

ATAIN; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Atain in Gurgaon, India, seeks a Senior Executive - Transport to manage employee transport operations across shifts, ensuring safety, efficiency, and cost control. You will coordinate with HR, facilities, and vendors, monitor KPIs, and ensure compliance with regulations.

The role requires a Bachelor's degree in business/logistics and 4–7 years in corporate transport. Proficiency in Excel and MIS reporting is preferred, and experience with large-scale employee transport programs is a plus.

Qualifications

• Bachelor's degree required in a related field.
• 4-7 years of experience in corporate transport management, fleet operations, administration, or facilities management.
• Experience managing employee transportation in BPO, IT, ITES, shared services, or corporate environments preferred.
• Proficiency in MS Excel, MIS reporting, and transport management systems.
• Excellent communication, analytical, and stakeholder management skills.
• Ability to handle multiple priorities in a fast-paced environment.

Responsibilities

• Manage end-to-end employee transportation operations across multiple shifts.
• Oversee vehicle deployment, route planning, roster management, and scheduling to ensure timely employee movement.
• Monitor daily transport operations and resolve operational challenges proactively.
• Ensure transport services meet organizational requirements and SLAs.
• Coordinate and manage relationships with transport vendors, fleet operators, and service providers.
• Monitor vendor performance against KPIs and contractual commitments.
• Act as primary contact for all transport communications and escalations.
• Collaborate with HR, Administration, Facilities, Security, and Business teams.

Skills

MS Excel

MIS reporting

Transport management systems

Communication

Analytical

Stakeholder management

Multitasking

Vendor management

Compliance knowledge

Fleet management

Education

Bachelor's degree in Business Administration, Logistics, Supply Chain, Operations, or related discipline

Job description

Senior Executive - Transport

Location: Gurgaon, Haryana, India

About Atain

Atain is a leading provider of integrated IT-BPM services, delivering innovative solutions across Application Development & Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Operations, and Consulting Services. With over 10,000 travel industry professionals, 15 global delivery centers, and a strong international presence, Atain is committed to driving operational excellence, technology innovation, and customer success for global travel industry leaders.

Position Summary

We are seeking a proactive and experienced Senior Executive - Transport to manage and optimize employee transportation operations for our Gurgaon facility. The incumbent will be responsible for ensuring safe, efficient, compliant, and cost-effective transportation services while coordinating with internal stakeholders, transport vendors, and employees to deliver a seamless commuting experience.

Key Responsibilities

Transport Operations Management

• Manage end-to-end employee transportation operations across multiple shifts.
• Oversee vehicle deployment, route planning, roster management, and scheduling to ensure timely employee movement.
• Monitor daily transport operations and resolve operational challenges proactively.
• Ensure transport services meet organizational requirements and service level agreements (SLAs).

Vendor & Stakeholder Management

• Coordinate and manage relationships with transport vendors, fleet operators, and service providers.
• Monitor vendor performance against agreed KPIs and contractual commitments.
• Act as the primary point of contact for all transport-related communications and escalations.
• Collaborate closely with HR, Administration, Facilities, Security, and Business teams to support operational requirements.

Compliance & Safety Management

• Ensure compliance with statutory regulations, company policies, and transportation guidelines.
• Monitor vehicle fitness certificates, insurance, permits, licenses, and other regulatory documentation.
• Ensure driver background verification, training, and adherence to safety standards.
• Coordinate incident reporting, investigations, and implementation of corrective actions.
• Support emergency response protocols and transport-related business continuity planning.

MIS, Reporting & Cost Control

• Prepare and maintain transport MIS dashboards, billing reports, utilization reports, and monthly operational reviews.
• Validate vendor invoices and ensure accurate billing reconciliation.
• Monitor transportation budgets, identify cost-saving opportunities, and control operational expenses.
• Analyze transportation data to improve route efficiency, utilization, and employee satisfaction.

Technology & Fleet Monitoring

• Manage GPS tracking systems, transport management platforms, and fleet monitoring tools.
• Track vehicle movement, route adherence, and service quality through technology-enabled solutions.
• Ensure proper utilization of transport software and reporting systems.

Audit & Continuous Improvement

• Support internal and external audits related to transportation operations.
• Maintain accurate records, documentation, and compliance reports.
• Drive process improvements to enhance safety, operational efficiency, and employee experience.
• Assist in planning transport solutions for business expansion, new locations, and additional operational shifts.

Required Qualifications

• Bachelor's degree in Business Administration, Logistics, Supply Chain, Operations, or related discipline.
• 4-7 years of experience in corporate transport management, fleet operations, administration, or facilities management.
• Experience managing employee transportation in BPO, IT, ITES, shared services, or corporate environments preferred.
• Strong knowledge of transport compliance, fleet management, and vendor management.
• Proficiency in MS Excel, MIS reporting, and transport management systems.
• Excellent communication, analytical, and stakeholder management skills.
• Ability to handle multiple priorities in a fast-paced environment.

Preferred Skills

• Expertise in route optimization and transport planning.
• Knowledge of transportation safety standards and regulatory requirements.
• Strong problem-solving and escalation management capabilities.
• Experience in shift operations and large-scale employee transportation programs.
• Data-driven approach to improving operational performance and cost efficiency.

Why Join Atain?

• Opportunity to work with a globally recognized travel technology and services organization.
• Dynamic and collaborative work environment.
• Exposure to large-scale transport and operational management.
• Growth-oriented culture with opportunities for professional development.

Equal Opportunity Employer

Atain is proud to be an Equal Opportunity Employer and is committed to fostering an inclusive, diverse, and non-discriminatory workplace. We celebrate diversity and are dedicated to creating an environment where all employees are valued, respected, and empowered to succeed.