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Senior Executive – Product Data Management
- Accurately create, update, and maintain product listings, including descriptions, specifications, pricing, inventory levels, imagery, videos, and other digital assets on our e-commerce website(s) and PIM (Product Information Management) system.
- Ensure all product data adheres to internal style guides, SEO best practices, and channel-specific requirements.
- Perform bulk uploads and updates of product data as needed, ensuring data integrity and consistency.
- Data Quality & Governance:
- Conduct regular audits of product data to identify and rectify errors, inconsistencies, duplicates, and missing information.
- Implement and enforce data governance policies and procedures to ensure data accuracy, completeness, and standardization across all systems.
- Work to standardize product attributes, categories, and naming conventions for improved searchability and user experience.
- Collaborate with marketing, merchandising, and content teams to enrich product content, ensuring compelling and informative product descriptions, high‑quality images, and relevant keywords.
- Optimize product titles, descriptions, and metadata for search engines (SEO) to improve organic visibility.
- Cross-functional Collaboration:
- Liaise with procurement/supply chain to obtain new product information, pricing, and inventory updates.
- Work closely with the sales and customer service teams to address product data queries and feedback.
- Collaborate with IT and development teams for system integrations, data migration, and troubleshooting data‑related issues.
- Reporting & Analysis:
- Monitor product data performance metrics and identify areas for improvement.
- Assist in generating reports related to product data quality, completeness, and impact on sales.
- Process Improvement:
- Identify and propose improvements to existing product data management processes and workflows to enhance efficiency and accuracy.
- Stay updated with industry best practices and emerging tools in product information management.
What we are looking for, from your past experience
Experience requirement:
- Must Have’s
- 5+ years of experience in product data management, content management, or a similar role, preferably within an e‑commerce or retail environment.
- Proven experience working with PIM (Product Information Management) systems (e.g., Akeneo, Salsify, Riversand, Inriver) and/or e‑commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud).
- Strong proficiency in Microsoft Excel (VLOOKUP, pivot tables, data cleaning functions) and also Familiarity/working knowledge of Ticketing Tools (Smartsheet, JIRA, confluence) Microsoft Office including Excel formulas, macros; csv files; any type of spreadsheet reporting
- Excellent attention to detail and a high level of accuracy in data entry and analysis.
- Solid understanding of e‑commerce best practices, including SEO principles for product listings.
- Strong organizational and time management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a fast‑paced environment.
- Familiarity with digital asset management (DAM) systems.
- Basic understanding of SQL or other database query languages.
Mandatory Skills
Pim, PDM, Data Management, Jira, Master Data Management, Ecommerce Operations, Digital Asset Management