Senior Executive - Payroll

Deloitte Shared Services India; Mumbai; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Deloitte Shared Services India in Mumbai seeks a seasoned payroll professional to manage end-to-end Indian payroll processing for multiple clients, ensuring timely delivery and strong client servicing.

You will handle statutory compliance, salary tax components, and payroll queries, and you will prepare MIS and client reports while driving process improvements and maintaining SLA adherence.

Qualifications

• 36 years of experience in Indian payroll processing.
• Client-facing payroll/BPO/payroll outsourcing experience.
• Knowledge of PF, ESIC, PT, TDS, Bonus, Gratuity and Labour Laws.
• Experience handling client queries and service delivery.
• Strong analytical and reconciliation skills.

Responsibilities

• Manage end-to-end payroll processing for Indian clients.
• Handle monthly payroll activities including attendance, leaves, incentives, deductions, and settlements.
• Ensure accurate calculation of salary, statutory components, and compliance.
• Maintain client relationships and respond to payroll queries.
• Prepare payroll reports and MIS for clients.
• Support payroll audits and reconciliations.
• Identify discrepancies and coordinate resolutions.
• Adhere to SLA, timelines, and quality standards.
• Collaborate with internal teams to ensure smooth payroll delivery.
• Document payroll processes and drive process improvements.

Skills

End-to-end payroll

Client servicing

Payroll reporting

MIS reporting

Statutory compliance

Payroll audits

Issue resolution

Job description

Role & responsibilities

WE are looking for a Payroll professional with strong experience in end-to-end Indian payroll processing and client servicing. The candidate will be responsible for managing payroll activities for clients, ensuring accurate and timely payroll processing, statutory compliance, resolving payroll-related queries, and maintaining strong client relationships.

Key Responsibilities

• Manage end-to-end payroll processing for Indian clients, from payroll inputs to final payroll closure.
• Handle monthly payroll activities including attendance, leave, variable pay, incentives, deductions, reimbursements, and full & final settlements.
• Ensure accurate calculation of salary, TDS, PF, ESIC, Professional Tax, Gratuity, Bonus and other applicable statutory components.
• Manage payroll-related statutory compliance and ensure timely submission of required returns and payments.
• Review payroll inputs and outputs to identify discrepancies and ensure payroll accuracy.
• Act as the primary point of contact for client payroll queries and provide timely resolutions.
• Understand client requirements and coordinate with internal teams to ensure smooth payroll delivery.
• Prepare and share payroll reports, MIS and other client-specific reports.
• Handle employee/payroll queries related to salary, deductions, taxation,payslips, F&F, reimbursements, etc.
• Support payroll audits, reconciliations and compliance checks.
• Identify payroll issues and coordinate with relevant stakeholders for resolution.
• Maintain payroll documentation and ensure adherence to defined SLA, timelines and quality standards.
• Build and maintain effective working relationships with clients and internal stakeholders.
• Continuously identify opportunities to improve payroll processes and enhance client experience.

Preferred candidate profile

• 36 years of experience in Indian payroll processing, preferably in a client-facing payroll/BPO/payroll outsourcing environment.
• Strong understanding of end-to-end Indian payroll processes.
• Hands-on experience in managing payroll for multiple clients or large employee populations.
• Good knowledge of Indian payroll statutory compliances including PF, ESIC, PT, TDS, Bonus, Gratuity and Labour Laws.
• Experience in handling client queries, escalations and service delivery.
• Strong analytical and reconciliation skills.