Senior Executive-Order To Cash-Cash Application

EXL; Ernakulam; On-site; INR 500,000 - 800,000; Full time

Job summary

EXL is seeking a Senior Associate – Cash Application with 2–5 years of experience in Accounts Receivable/O2C to handle cash postings, reconciliations, and exception resolution.

The role involves SAP-based processing, data analysis in Excel, and contributing to process improvements. Strong communication and attention to detail are essential for meeting SLAs and ensuring accurate cash applications.

Qualifications

• 2–5 years of Cash Application/O2C experience.
• Bachelor’s degree in Commerce, Finance, Accounting, or related field.
• Hands-on SAP experience.
• Strong Excel skills for reconciliation and analysis.
• Good verbal and written communication skills.

Responsibilities

• Process and apply customer payments including ACH, wire, check, and lockbox receipts.
• Perform customer account reconciliations and clear invoices and memos.
• Investigate unapplied/unidentified cash and discrepancies.
• Review remittance details and coordinate with teams to resolve exceptions.
• Perform cash application activities in SAP within SLA timelines.
• Support month-end closing and reconciliations.
• Identify opportunities for process improvement and automation.
• Maintain process trackers and reports.
• Ensure adherence to controls and standards.

Skills

Analytical skills

Attention to detail

Communication

MS Excel

SAP

Cash Application

AR/O2C

Education

Bachelor's degree in Commerce/Finance

Tools

SAP

Job description

Job Description:

We are looking for a Senior Associate – Cash Application with 2–5 years of experience in Accounts Receivable/O2C operations. The role involves processing and applying customer payments including ACH, wire, check and lockbox receipts, performing account reconciliations, clearing invoices and credit memos, and resolving unapplied/unidentified cash, short payments, overpayments and payment discrepancies.

The candidate should have good knowledge of the end-to-end Cash Application/AR process, strong analytical and reconciliation skills, and experience with SAP. Good Excel and communication skills are required. Exposure to lockbox, automated cash application, month-end activities and process improvement/automation will be an added advantage.

Responsibilities

• Process and apply customer payments including ACH, wire, check, and lockbox receipts.
• Perform customer account reconciliations and clear invoices, credit memos, and open items.
• Investigate and resolve unapplied/unidentified cash, short payments, overpayments, and payment discrepancies.
• Review remittance details and coordinate with customers/internal teams to resolve exceptions.
• Perform cash application activities in SAP with accuracy and within defined SLA timelines.
• Support month-end closing and reconciliation activities.
• Monitor aged/unapplied cash and follow up for timely resolution.
• Maintain required process trackers and reports.
• Identify opportunities for process improvement and automation.
• Ensure adherence to process controls, quality standards, and operating procedures.

Qualifications

• Bachelor’s degree in Commerce, Finance, Accounting, Business Administration, or a related field.
• 2–5 years of relevant experience in Cash Application, Accounts Receivable, or O2C/I2C operations.
• Good understanding of Cash Application and Accounts Receivable processes.
• Hands-on experience with SAP is preferred.
• Good knowledge of MS Excel, including reconciliation and data analysis.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Good verbal and written communication skills.
• Ability to handle high-volume transactions and meet SLA and quality requirements.
• Exposure to lockbox, automated cash application, and process improvement/automation is an added advantage.

Requirements: