Senior Executive or Assistant Manager Sales

Meluha The Fern An Ecotel Hotel; Mumbai; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Meluha The Fern An Ecotel Hotel in Mumbai is seeking a dynamic Sales Manager to drive corporate, MICE and leisure business. You will lead lead generation, client visits, proposals and contract negotiations, coordinating closely with Front Office, Reservations and F&B to deliver exceptional service and revenue growth.

Ideal candidates bring strong negotiation, relationship management and networking skills, a proven hotel sales track record, and the ability to convert leads into confirmed business

Qualifications

• Proven hotel sales and key account management experience.
• Strong negotiation, presentation, and relationship-building skills.
• Excellent communication and networking abilities.
• Knowledge of the Mumbai corporate and hospitality market.

Responsibilities

• Identify and develop new business opportunities across corporate, MICE, leisure, and other segments.
• Generate leads, conduct sales calls, client visits, and presentations to promote the hotel.
• Maintain strong relationships with corporate clients, travel agencies, event companies, and partners.
• Handle existing accounts with regular follow-ups to maximize revenue.
• Achieve monthly and annual room night, revenue, and business development targets.
• Prepare proposals, quotations, and contracts; negotiate rates and terms.
• Coordinate with Front Office, Reservations, F&B, Banquets to ensure smooth execution.
• Follow up on enquiries, group bookings, events, and conferences.
• Monitor competitor activities and market trends.
• Prepare sales reports, forecasts, and updates for management.

Skills

Business development

Lead generation

Client visits

Presentations

Relationship management

Account management

Sales targets

Proposal writing

Negotiation

Cross-department coordination

Market research

CRM management

Networking

Reporting

Upselling

Cross-selling

Communication

Sales operations

Hospitality knowledge

MS Office

Education

Hospitality or related degree (implied)

Tools

CRM systems

MS Office

Job description

• Identify and develop new business opportunities across corporate, MICE, leisure, and other relevant market segments.
• Generate leads, conduct sales calls, client visits, presentations, and property inspections to promote the hotel.
• Develop and maintain strong relationships with corporate clients, travel agencies, event companies, and other business partners.
• Handle existing accounts and ensure regular follow-ups to maximize repeat business and revenue.
• Achieve monthly and annual room night, revenue, and business development targets.
• Prepare and submit proposals, quotations, contracts, and other sales-related documentation.
• Negotiate rates and commercial terms with clients within the approved guidelines.
• Coordinate with Front Office, Reservations, F&B, Banquets, and other departments to ensure smooth execution of client requirements.
• Follow up on corporate enquiries, group bookings, events, meetings, and conferences.
• Conduct market visits and monitor competitor activities, rates, packages, and promotions.
• Maintain an updated database of clients, prospects, sales calls, and business opportunities.
• Participate in sales blitzes, trade shows, exhibitions, networking events, and client engagement activities.
• Prepare regular sales reports, forecasts, and updates for the management.
• Monitor payment follow-ups and coordinate with the Finance team regarding outstanding accounts.
• Ensure adherence to the hotel's sales policies, brand standards, and business development strategies.
• Work closely with the Sales team to identify opportunities for upselling and cross-selling hotel facilities and services.
• Represent the hotel professionally during client meetings and external business engagements.
• Support the Director of Sales / Sales Manager in achieving overall departmental objectives.
• Strong communication and interpersonal skills.
• Excellent sales, negotiation, and relationship-management abilities.
• Good knowledge of the local corporate and hospitality market.
• Target-oriented and result-driven approach.
• Strong presentation and networking skills.
• Ability to generate new business and convert leads into confirmed business.
• Good understanding of hotel operations and revenue-generating departments.
• Proficiency in MS Office and hotel sales/CRM systems.
• Strong follow-up and organizational skills.
• Ability to work independently as well as part of a team.
• Professional grooming and confident personality.