Senior Executive - Operations - Freight Forwarding

DP World; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

DP World in Gurugram seeks an experienced logistics professional to manage ocean import operations from pre-arrival to delivery and shipment closure, coordinating with shipping lines, NVOCCs, CFS/ICDs, transporters, CHAs and internal teams.

The role also covers documentation and customs coordination, verifying bills of lading and invoices, liaising with CHA/customs, issuing Delivery Orders, and maintaining accurate shipment records for audits.

Responsibilities

• Execute day-to-day FCL/LCL ocean import operations from pre-arrival to customs clearance, delivery and shipment closure.
• Coordinate with shipping lines, NVOCCs, CFS/ICDs, transporters, CHAs, overseas agents and internal teams.
• Track vessel schedules, ETA changes, cargo discharge and availability.
• Process pre-alerts, arrival notices and shipment documentation within defined timelines.
• Monitor shipment milestones, free time, cut-offs and delivery schedules to ensure timely execution.
• Update shipment status and milestones accurately in the operating system.
• Verify and process Bills of Lading, commercial invoices, packing lists and other import documents.
• Check HBL/MBL details and coordinate corrections or amendments with relevant stakeholders.
• Liaise with CHA/customs teams for clearance activities and documentation-related issues.
• Coordinate Delivery Order issuance and ensure timely processing.
• Ensure adherence to customs, port, shipping line and internal compliance requirements.
• Maintain accurate shipment records and documentation for audits.
• Coordinate with shipping lines/NVOCCs for arrival notices, vessel updates, cargo release and Delivery Orders.
• Follow up with vendors and service providers for timely execution of import activities.
• Track detention, demurrage and other shipment-related charges, escalating discrepancies where required.
• Resolve routine operational issues and elevate delays or exceptions to the reporting manager.
• Maintain effective coordination with stakeholders to ensure smooth shipment execution.

Job description

Job Description

Ocean Import Operations

• Execute day-to-day FCL/LCL ocean import operations from pre-arrival to customs clearance, delivery and shipment closure.
• Coordinate with shipping lines, NVOCCs, CFS/ICDs, transporters, CHAs, overseas agents and internal teams.
• Track vessel schedules, ETA changes, cargo discharge and availability.
• Process pre-alerts, arrival notices and shipment documentation within defined timelines.
• Monitor shipment milestones, free time, cut-offs and delivery schedules to ensure timely execution.
• Update shipment status and milestones accurately in the operating system.

Documentation & Customs Coordination

• Verify and process Bills of Lading, commercial invoices, packing lists and other import documents.
• Check HBL/MBL details and coordinate corrections or amendments with relevant stakeholders.
• Liaise with CHA/customs teams for clearance activities and documentation-related issues.
• Coordinate Delivery Order issuance and ensure timely processing.
• Ensure adherence to customs, port, shipping line and internal compliance requirements.
• Maintain accurate shipment records and documentation for audits.

Shipping Line & Vendor Coordination

• Coordinate with shipping lines/NVOCCs for arrival notices, vessel updates, cargo release and Delivery Orders.
• Follow up with vendors and service providers for timely execution of import activities.
• Track detention, demurrage and other shipment-related charges, escalating discrepancies where required.
• Resolve routine operational issues and elevate delays or exceptions to the reporting manager.
• Maintain effective coordination with stakeholders to ensure smooth shipment execution.