Sr. Exec/AM-Ocean Exports

Nexus Manpower Solutions; Jaipur; On-site; INR 600,000 - 900,000; Full time

Job summary

Nexus Manpower Solutions in Jaipur, India is seeking a logistics professional to manage ocean export operations. You will coordinate with carriers, global partners and clients to ensure cost-effective shipping, optimize routes and resolve queries.

The role involves supervising bookings, negotiating contracts, handling customs procedures, invoicing, and supporting sales in freight forwarding, while maintaining quality customer service and accurate documentation.

Qualifications

• Preferred candidate profile: Ocean Export operations experience and CS preferred.

Responsibilities

• Coordinate with carriers, global partners, and clients to ensure cost-effective procurement of shipping services, applying analytical thinking to optimize routes and resolve queries.
• Develop and maintain operations strategies focused on continuous cost improvement and process development to meet company objectives.
• Supervise booking processes with shipping lines and negotiate contracts using Excel-based cost models to drive supplier performance and supply chain efficiencies.
• Container moves out follow up and raiment by Rail operator / Transporter.
• Coordinate with CHA for customs clearance procedures
• Monitoring and acting upon all customer complaints and to ensure provide high quality customer services
• Handling all the inquiries which sent by the net-work offices
• To Ensure for customer invoicing according to their rate quotations approval.
• To enhance sales in the freight forwarding department by supporting and guiding the sales team
• Providing updates to existing client about their on-going shipments
• Sending the Pre-alert to Oversea agent and constantly following up with them for shipments status and updating Customers regularly.
• Receiving shipping orders from clients and routing them to overseas agents to contact suppliers and book the shipments when cargo ready.
• Coordinating with customer service, operations and accounts team in resolving issues relating to freight, B/L, customs documentation and overseas agents billing.
• Knowledge of Booking, SI Submission, Invoicing, VGM, TR submission, AMS, ACI, ISF.
• Ensuring the required services are given to customers by Operations team to the committed level.
• Ensure systematic filing of the details of such clients which includes filing of Client Profile, Sales Agreement / SOP of rates & services, Report Formats, Credit Agreements, Minutes of conferences held and all such information relevant to the particular business, for common (or as may be specified by the company) access.
• Ensure optimum utilization of Systems provided EDI, D Track & Web Portals to the benefit of the client and to enhance our efficiency.
• Ensure all activities directed towards commendable service from DSV and also those which augments the clients business interests favourably.
• Profitability of the business and enhancing the businesses handled. Ensure Receivable Statements are healthy month after month.
• Business Penetration from customer, team building and relationship development. Working closely with other departments like Sales, operations and other branches & HO for any kind of support.
• Ensuring adherence to all compliance, company policy, rules and regulation. Any other task assigned by the Management and more relevant to the profile.

Job description

Role & responsibilities

Coordinate with carriers, global partners, and clients to ensure cost-effective procurement of shipping services, applying analytical

thinking to optimize routes and resolve queries.

• Develop and maintain operations strategies focused on continuous cost improvement and process development to meet company

objectives.

• Supervise booking processes with shipping lines and negotiate contracts using Excel-based cost models to drive supplier performance

and supply chain efficiencies.

• Container moves out follow up and raiment by Rail operator / Transporter.
• Coordinate with CHA for customs clearance procedures
• Monitoring and acting upon all customer complaints and to ensure provide high quality customer services
• Handling all the inquiries which sent by the net-work offices
• To Ensure for customer invoicing according to their rate quotations approval.
• To enhance sales in the freight forwarding department by supporting and guiding the sales team
• Providing updates to existing client about their on-going shipments
• Sending the Pre-alert to Oversea agent and constantly following up with them for shipments status and updating Customers regularly.
• Receiving shipping orders from clients and routing them to overseas agents to contact suppliers and book the shipments when cargo

ready.

• Coordinating with customer service, operations and accounts team in resolving issues relating to freight, B/L, customs documentation

and overseas agents billing.

• Knowledge of Booking, SI Submission, Invoicing, VGM, TR submission, AMS, ACI, ISF.

• Ensuring the required services are given to customers by Operations team to the committed level.
• Ensure systematic filing of the details of such clients which includes filing of Client Profile, Sales Agreement / SOP of rates & services, Report Formats, Credit Agreements, Minutes of conferences held and all such information relevant to the particular business, for common (or as may be specified by the company) access.
• Ensure optimum utilization of Systems provided EDI, D Track & Web Portals to the benefit of the client and to enhance our efficiency.
• Ensure all activities directed towards commendable service from DSV and also those which augments the clients business interests favourably.
• Profitability of the business and enhancing the businesses handled. Ensure Receivable Statements are healthy month after month.
• Business Penetration from customer, team building and relationship development. Working closely with other departments like Sales, operations and other branches & HO for any kind of support.

Ensuring adherence to all compliance, company policy, rules and regulation. Any other task assigned by the Management and more relevant to the profile.

Preferred candidate profile

Candidate having relevant experience in Ocean Export operations and CS would be preferred