Senior Executive - HR operations

Ninjacart; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Ninjacart is India's leading fresh produce agritech platform expanding operations and building a scalable HR backbone. The HR Operations role focuses on payroll coordination, benefits administration, and compliance across local labor laws, with accurate records in Darwinbox as a core asset.

We seek a candidate with 2–5 years in HR operations, a degree in HR/BA, strong communication, and an analytical mindset to drive data‑driven decisions and improve processes.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field; a Masters degree or HR certification is a plus.
• 2-5 years of HR Operations experience.
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels.
• Analytical mindset with experience using HR data to guide decisions.
• Knowledge of the Darwin box HR platform.

Responsibilities

• Ensure HR processes and practices are compliant with local labor laws and company policies.
• Support internal and external audits by maintaining accurate records and providing required documentation.
• Assist in administering employee benefits, including health insurance, leave management and wellness perks.
• Coordinate with payroll and finance teams to ensure accurate and timely salary processing for all employees.
• Respond to employee queries related to benefits, policies, or payroll with clarity and professionalism.
• Prepare and generate regular HR reports such as headcount, attrition, turnover rate, and new joiner/exits data.
• Track key HR metrics and KPIs to identify trends and suggest improvements in processes and policies.
• Manage employee documentation such as offer letters, contracts, NDAs, and benefits enrollment forms.
• Handle the onboarding processes, including creating and deactivating user accounts in internal systems.
• Ensure proper access rights and system permissions are granted or revoked as part of lifecycle management.
• Maintain clean, updated records in the HRIS by adding new employee details and removing records when necessary.
• Conduct periodic reviews of system data to ensure accuracy and resolve discrepancies.

Skills

Interpersonal communication

Analytical mindset

HR data & metrics

Darwin box

Education

Bachelor's degree in HR or related field

Tools

Darwin box

Job description

Ninjacart - Pioneer. Challenge Yourself. Create Better Lives

India's leading Fresh produce (Fruits and Vegetables) agritech platform, Ninjacart (founded 2015) is revolutionising the $400B+ agri supply chain with tech-driven commerce, finance, and Supply chain solutions. We aim to reduce food wastage, improve information asymmetry in trades and help reliable sellers find trusted buyers to make fresh produce agriculture more predictable and dependable.

We've served 200,000+ farmers and 60,000+ retailers & and 5000+ Traders. Over the last 10 years, our made-for-India technology and India-centric solutions have revolutionised the way fruits and vegetables reach consumers’ plates from farms daily. Eg: We move 300 tons of fresh produce from hundreds of farms to 20,000+ stores in a record 14 hours

We are backed by Walmart, Flipkart, Tiger Global, Accel, Syngenta & 1000+ Employees. Named LinkedIn's Top 25 Startups to Work For and winner of "Best Tech for Agriculture" at India Digital Enabler Awards 2025, we're building a global network for fresh fruits and vegetables —now expanding to Malaysia & Europe via Ninja Global. Our goal is to be a global leader in fresh produce commerce in the next 10 years.

Our Ninja CODE? Customer obsession, Ownership mindset, Dream Big & bold responsibility, and relentless innovation. Join a results-driven clan where autonomy fuels scale: Think big & impact millions.

• To know more, please visit: www.ninjacart.com

Key Responsibilities

• Ensure HR processes and practices are compliant with local labor laws and company policies.
• Support internal and external audits by maintaining accurate records and providing required documentation.
• Assist in administering employee benefits, including health insurance, leave management and wellness perks
• Coordinate with payroll and finance teams to ensure accurate and timely salary processing for all employees.
• Respond to employee queries related to benefits, policies, or payroll with clarity and professionalism.
• Prepare and generate regular HR reports such as headcount, attrition, turnover rate, and new joiner/exits data.
• Track key HR metrics and KPIs to identify trends and suggest improvements in processes and policies.
• Manage employee documentation such as offer letters, contracts, NDAs, and benefits enrollment forms.
• Handle the onboarding processes, including creating and deactivating user accounts in internal systems and databases (Darwin box).
• Ensure proper access rights and system permissions are granted or revoked as part of employee lifecycle management.
• Maintain clean, updated records in the HRIS by adding new employee details, updating existing ones, and removing records when necessary.
• Conduct periodic reviews of system data to ensure accuracy, remove duplicates, and resolve discrepancies.
• Prepare and generate regular HR reports such as headcount, attrition, turnover rate, and new joiner/exits data.
• Track key HR metrics and KPIs to identify trends and suggest improvements in processes and policies.

A Ninja is resilient, smart, and ambitious. Sounds like you? Here’s what you will need to have to join the Ninja Clan

• Bachelor's degree in Human Resources, Business Administration, or a related field; a Masters degree or HR certification is a plus.
• 2-5 years of HR Operations.Excellent interpersonal and communication skills, with the ability to build strong relationships at all levels of the organization.
• Analytical mindset, with experience using HR data and metrics to guide decision-making.
• Has knowledge of the Darwin box.

Additional Information

At Ninjacart, we are creating a workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Check out what Life at Ninjacart looks like!