Senior Executive - Debt Management Services - SME

Bajaj Finserv Limited; YSR Kadapa; Vor Ort; INR 350.000 - 550.000; Vollzeit

Zusammenfassung

Bajaj Finserv Limited in India is seeking a Debt Management professional to drive collections at the branch level, achieving monthly targets while respecting cost boundaries.

The role involves monitoring performance, coordinating with customers and agencies, ensuring compliant repossession practices, maintaining records, and delivering timely reports. Emphasis on DRR, risk control, and process improvement.

Qualifikationen

• Experience in debt collection and regulatory compliance.

Aufgaben

• Visit customers/agency to achieve collections targets and monitor performance.
• Provide regular updates and reports on collection activities.
• Ensure legal guidelines are followed during repossession of products.
• Maintain accurate records of interactions and transactions; handle escalations promptly.
• Develop and implement strategies to improve collection rates and DRR reporting.

Kenntnisse

Debt collection

Target achievement

Regulatory compliance

Jobbeschreibung

Job Purpose

To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits.

Duties and Responsibilities

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Required Qualifications and Experience

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients