Senior Executive - Debt Management Services - SME

Bajaj Finserv Limited; Jalore; On-site; INR 300,000 - 420,000; Full time

Job summary

Bajaj Finserv Limited is seeking to strengthen its debt collection operations. The role focuses on achieving targets by visiting customers and agencies, while ensuring compliance with legal guidelines during repossession and maintaining accurate interaction records.

Regular reporting and escalations handling are essential. The position involves DRR management, strategy development to improve collection rates, and collaboration with internal and external stakeholders to meet AOP targets within

Qualifications

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Develop and implement strategies to improve collection rates.

Responsibilities

• Daily DRR (Daily Risk Report) management.
• Case to Case tracking and timeline adherence.
• Regulatory compliance in repossession of products.
• Co-ordinate with internal and external clients and vendors.

Skills

Debt collection

Targets achievement

Risk management

Vendor management

Client coordination

Reporting & analysis

Team leadership

Job description

Job Purpose

To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits.

Duties and Responsibilities

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Required Qualifications and Experience

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines is complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients