Senior Executive - Debt Management Services - SME

Bajaj Finserv Limited; Jalgaon; On-site; INR 350,000 - 550,000; Full time

Job summary

Bajaj Finserv Limited in Jalgaon, Maharashtra is seeking a target-driven Debt Management professional responsible for achieving the branch's collections targets and ensuring monthly target fulfillment within cost limits.

Responsibilities include visiting customers and agencies to achieve targets, monitoring performance, ensuring legal compliance during repossessions, maintaining records, providing regular reports, handling escalations, managing Daily DRR, developing strategies to improve

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking.
• Resolution at per AOP with in agreed timelines.
• Portfolio Management.
• Debt Collection Strategy.
• Target Achievement.
• Regulatory Compliance.
• Reporting and Analysis.
• Risk Management.
• Team Leadership.
• Vendor Management.
• Co-ordinating with internal and external clients.

Job description

Job Summary

To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking.
• Resolution at per AOP with in agreed timelines.
• Portfolio Management.
• Debt Collection Strategy.
• Target Achievement.
• Regulatory Compliance.
• Reporting and Analysis.
• Risk Management.
• Team Leadership.
• Vendor Management.
• Co-ordinating with internal and external clients.