Senior Executive - Branch Ops

Bharti AXA Life Insurance; Madurai District; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Bharti AXA Life Insurance Company is seeking an Area Head / Senior Area Head to lead the Insurance Manager vertical across a defined geography. The role involves overseeing Insurance Managers, driving growth, ensuring customer satisfaction, and delivering operational excellence in life insurance.

You will focus on team leadership, business development, channel management, and compliance, setting clear targets, recruiting talent, and using data-driven insights to optimize performance.

Qualifications

• Graduate required; MBA or equivalent preferred.
• 710 years of experience in life insurance sales, with a strong background in managing direct or alternate distribution models

Responsibilities

• Lead and mentor a team of Insurance Managers to high performance.
• Achieve sales targets and drive acquisition, cross-sell, and upsell in the geography.
• Recruit and retain Insurance Manager talent and improve productivity.
• Deliver superior customer experience with responsive service.
• Ensure adherence to internal policies and regulatory guidelines.
• Provide regular performance updates and use data to optimize operations.

Skills

Leadership

Data-driven sales

Communication skills

Strategic thinking

Analytical mindset

Education

Graduate

MBA

Job description

We are seeking a highly motivated and experienced Area Head / Senior Area Head to lead the Insurance Manager Vertical within a defined area. The role involves overseeing the performance of Insurance Managers, ensuring consistent business growth, maintaining high levels of customer satisfaction, and driving operational excellence in the life insurance domain.

Key Responsibilities

Team Leadership:

• Manage, mentor, and drive a team of Insurance Managers.
• Set clear goals and expectations while fostering a high-performance culture.
• Ensure continuous learning and development of the team.

Business Development:

• Achieve sales targets through effective management of Insurance Managers.
• Drive customer acquisition, cross-sell, and upsell strategies in the assigned geography.
• Explore new business opportunities and market segments.

Channel Management:

• Strengthen the Insurance Manager Channel by recruiting and retaining high-potential talent.
• Improve productivity and efficiency through structured engagement and performance monitoring.

Customer Focus:

• Ensure superior customer experience through responsive service and tailored solutions.
• Resolve escalations in a timely and professional manner.

Process Compliance:

• Ensure adherence to internal policies, regulatory guidelines, and quality standards.
• Monitor documentation, sales quality, and persist ency metrics.

Reporting Analysis:

• Provide regular business performance updates to senior management.
• Utilize data and insights to optimize operations and decision-making.

Key Skills Competencies

• Strong leadership and people management skills
• Sound understanding of life insurance products and the Insurance Manager model
• Ability to drive sales through data insights and on-ground strategies
• Strong communication, problem-solving, and interpersonal skills
• Goal-oriented with a strategic and analytical mindset

Qualifications Experience

• G raduate (mandatory); MBA or equivalent preferred
• 710 years of experience in life insurance sales, with a strong background in managing direct or alternate distribution models