Branch Head - Life insurance

SkillLabs Resource Services Pvt. Ltd.; Indore District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

SkillLabs is seeking a Branch Head – Agency Channel to drive branch performance in Indore, leading a sales team, recruiting and developing insurance advisors, and meeting revenue targets.

You will build strong customer relationships, ensure regulatory compliance, and optimize branch operations to maximize profitability within the Life Insurance Agency Channel.

Qualifications

• Graduate or postgraduate degree; MBA preferred.
• Experience in Life Insurance Agency Channel sales.
• Strong leadership and team management skills.
• Excellent communication and relationship-building abilities.
• Solid knowledge of sales processes and insurance products.

Responsibilities

• Achieve branch sales targets and revenue objectives.
• Drive business growth through the Agency Channel.
• Develop and execute branch sales strategies to maximize productivity.
• Monitor branch performance and take corrective actions.
• Recruit, train, and develop insurance advisors.
• Ensure quality hiring and retention of advisors.
• Lead and motivate the branch sales team to achieve targets.
• Build and maintain strong customer relationships.
• Ensure branch operations comply with company guidelines.
• Prepare branch MIS reports and track KPIs.

Skills

Leadership

Team Management

Agency Recruitment

Business Development

Relationship Management

Sales Processes

Insurance Products

Education

Graduate

MBA preferred

Job description

Job Summary

The Branch Head – Agency Channel is responsible for driving branch performance by managing agency sales operations, recruiting and developing insurance advisors, achieving business targets, and ensuring overall branch profitability. The role involves leading a sales team, maintaining customer relationships, and ensuring compliance with organizational policies.

Key Roles & Responsibilities

Sales & Business Development

• Achieve branch sales targets and revenue objectives.
• Drive business growth through the Agency Channel.
• Develop and execute branch sales strategies to maximize productivity.
• Monitor branch performance and take corrective actions when required.
• Identify market opportunities and increase market penetration.

Agency Recruitment & Management

• Recruit, train, and develop insurance advisors/agents.
• Ensure quality hiring and retention of advisors.
• Support advisors in generating leads and converting business opportunities.
• Conduct regular meetings and performance reviews with advisors.

Team Management

• Lead and motivate the branch sales team to achieve targets.
• Monitor team productivity and provide coaching for performance improvement.
• Conduct training sessions to enhance product and sales knowledge.
• Build a high-performance culture within the branch.

Customer Relationship Management

• Build and maintain strong relationships with customers and business partners.
• Ensure excellent customer service and timely issue resolution.
• Increase customer retention and satisfaction.

Operations & Compliance

• Ensure branch operations are conducted as per company guidelines.
• Maintain regulatory and compliance standards.
• Prepare branch MIS reports and track key performance indicators.
• Ensure proper documentation and process adherence.

Required Qualifications

• Graduate / Postgraduate (MBA preferred).
• Experience in Life Insurance Agency Channel sales.
• Strong leadership and team management skills.
• Excellent communication and relationship-building abilities.
• Strong knowledge of sales processes and insurance products.

Preferred Experience

• 5–10 years of experience in Life Insurance, with experience managing teams and agency business.

Key Skills

• Sales Management
• Team Leadership
• Agency Recruitment
• Business Development
• Relationship Management
• Target Achievement
• Strategic Planning