Senior ERP Manager – Microsoft Dynamics 365 Business Central / NAV

Private Company, LLP; Bengaluru; On-site; INR 3,800,000 - 7,000,000; Full time

Job summary

Confidential is seeking an experienced Senior ERP Manager to lead the Microsoft Dynamics NAV/Business Central ERP stack for a high-volume GCC e-commerce business. You will own the ERP roadmap, architecture, integrations and live operations, coordinating with Finance, Procurement, Operations and Technology.

The role requires strong leadership and hands-on judgment to drive improvements, reliability and automation across Finance, Inventory and Supply Chain.

Qualifications

• Typically 12+ years of ERP experience within Microsoft Dynamics ecosystem.
• Experience leading ERP teams or complex ERP programmes.
• Live ERP environment ownership including releases and continuity.

Responsibilities

• Own ERP roadmap, architecture, scalability and improvements.
• Lead production support, problem analysis and permanent fixes.
• Oversee integrations with commerce, warehouse, order-management and payments.
• Manage partners and build internal capability and documentation.

Skills

ERP leadership

Dynamics ERP

Stakeholder management

Team leadership

Integration experience

English communication

Tools

Business Central

NAV

APIs

Job description

Senior ERP Manager – Microsoft Dynamics ERP | Business Central / NAV

Employer: Confidential

Employment: Full-time, on-site

Industry: Regional E-commerce / Digital Commerce / Consumer Technology

Lead the ERP function behind a high-volume GCC e-commerce business.

We are looking for an experienced ERP leader to take ownership of the platform, team and integrations supporting a complex regional business.

This role offers responsibility for the ERP roadmap, technical direction, production reliability and continuous improvement. You will work closely with Finance, Procurement, Operations and Technology to strengthen business processes and support continued growth.

Our environment is Microsoft Dynamics NAV / Dynamics 365 Business Central. Direct experience is strongly preferred. We also welcome accomplished leaders from Dynamics 365 Finance, Supply Chain Management, Finance & Operations or Dynamics AX backgrounds who bring strong technical judgment, enterprise integration expertise and responsibility for live ERP operations.

Applications are welcome from candidates in India and other markets who are willing to relocate to Kuwait or Saudi Arabia.

Why consider this opportunity?

• Own the complete ERP function: Shape the roadmap, establish priorities and lead internal resources and external partners.
• Deliver visible business improvements: Strengthen transaction accuracy, financial processing, automation and operational reliability.
• Solve meaningful technical challenges: Work with high transaction volumes and integrations connecting commerce, warehouse, order-management and payment platforms.
• Develop people and capability: Build team expertise, strengthen delivery standards and improve the way the function operates.
• Gain regional exposure: Support operations across multiple GCC markets.

What you will own

• Lead functional, technical and support resources, with clear priorities, standards and accountability.
• Own the ERP roadmap, architecture, scalability and continuous improvement.
• Challenge solution designs and customisations for maintainability, performance, security and upgradeability.
• Lead production support, root-cause analysis and permanent resolution of recurring issues.
• Oversee integrations with warehouse, order-management, e-commerce, payment and other enterprise platforms.
• Work with connected-system owners to ensure complete, accurate and timely transaction processing, supported by reconciliation and exception controls.
• Oversee configuration, development, extensions, testing, releases and upgrades.
• Strengthen monitoring, background processing, automation and system performance while reducing manual work.
• Ensure effective support for Finance, Procurement, Inventory and Supply Chain, including financial reconciliations and month-end operations.
• Manage Microsoft partners and consultants while developing internal expertise, documentation and knowledge sharing.

The experience we are looking for

• Typically 12+ years of relevant ERP experience, including substantial responsibility within the Microsoft Dynamics ERP ecosystem. Candidates with fewer years and strong evidence of leadership, technical depth and delivery capability will also be considered.
• Experience leading an ERP team, Dynamics practice, technical delivery function or complex ERP programme.
• Responsibility for live ERP environments, including support, releases, performance and operational continuity.
• Strong business-process understanding across Finance, Procurement, Inventory and Supply Chain.
• The ability to evaluate architecture, challenge technical recommendations and translate business needs into practical delivery priorities.
• Experience with enterprise integrations, transaction failures, data discrepancies and reconciliation controls.
• Strong stakeholder management, vendor management, team development and English communication skills.

Relevant technical strengths

Experience with APIs, integration patterns, background jobs, monitoring, logging, exception management, database performance, automation and release governance will be valuable.

For candidates with direct Business Central experience, familiarity with AL development, extensions and Business Central architecture is particularly relevant.

You do not need to have used every technology listed. We are interested in your judgment, the complexity of the environments you have managed and the improvements you have delivered.

Backgrounds we welcome

• Experience in e-commerce, retail, distribution, FMCG, food delivery or other high-volume transaction businesses is valuable.
• Candidates from Microsoft Dynamics partners and consulting organisations are encouraged to apply, particularly where their experience includes enterprise integrations, ongoing production support and operational improvement.
• We welcome ERP managers, solution architects, Dynamics practice leaders and technical or functional delivery leaders who can demonstrate the capability to run a complete ERP function.

Business Central / NAV experience is strongly preferred, but its absence will not automatically exclude an otherwise strong candidate. Applicants from other Dynamics ERP platforms should demonstrate how they would develop the platform-specific expertise needed to lead this environment effectively.

Selection will consider the overall strength of your experience, leadership, technical judgment and business understanding. Further information about the employer and operating environment will be shared confidentially with shortlisted candidates.