Techno-Functional Head - Business Central

de facto infotech

Sahibzada Ajit Singh Nagar

On-site

INR 3,500,000 - 8,000,000

Full time

14 days+

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Job summary

Defactoinfotech seeks a seasoned Business Central Techno-Functional Head to own Microsoft Dynamics 365 BC solutions across the enterprise. You will lead large ERP transformations, manage cross-functional teams, and partner with stakeholders to enable digital transformation through the Microsoft ecosystem.

The role requires deep functional expertise with strong technical leadership in a global setting, including Azure and Power Platform, delivering scalable, secure ERP implementations that align

Qualifications

15+ years in Dynamics NAV / Dynamics 365 BC implementations.
Proven leadership of large-scale BC transformations across industries.
Experience managing practice P&L, utilization, billing, and margin governance.
Strong stakeholder management and communication skills.

Responsibilities

Define and drive the strategic vision, roadmap, and growth of the BC practice.
Architect end-to-end BC solutions spanning Finance, SCM, Manufacturing, Projects, and Service.
Lead multi-entity, multi-country implementations with localization and compliance.
Oversee Agile/Scrum delivery with Azure DevOps, CI/CD pipelines, and governance.

Skills

Microsoft Dynamics 365 BC

AL Development

Power Platform

Azure

Stakeholder management

Leadership

Tools

Azure DevOps

Dataverse

APIs/web services

Job description

Role Overview

We are seeking a highly experienced and strategic Business Central Techno-Functional Head to drive end-to-end ownership of Microsoft Dynamics 365 Business Central solutions across the enterprise. This role combines deep functional expertise with strong technical leadership to deliver scalable, secure, and high-performing ERP solutions aligned with business priorities.

The ideal candidate will bring a strong track record of leading large-scale ERP transformations, manage cross-functional teams, and partner with business stakeholders to enable digital transformation through the Microsoft ecosystem.

Key Responsibilities

Practice Leadership & Strategy

Define and drive the strategic vision, roadmap, and growth of the Dynamics 365 Business Central practice.
Establish scalable delivery frameworks, reusable assets, and best practices aligned with Microsoft standards.
Identify new business opportunities, support pre-sales initiatives, and contribute to capability positioning in the market.
Drive innovation by leveraging the broader Microsoft ecosystem, including Azure and Power Platform.
Ensure alignment of ERP initiatives with organizational and client business strategies.

Solution Architecture & Integration

Architect end-to-end Business Central solutions spanning Finance, Supply Chain, Warehouse Management, Manufacturing, Projects, and Service modules.
Define integration architectures using Microsoft Azure Integration Services, Power Platform connectors, Dataverse, and third-party APIs.
Oversee AL (Application Language) development governance, extension design, and adherence to Microsoft's AppSource-compliant development standards.
Lead delivery of complex, multi-entity, multi-currency, and multi-country implementations including localizations and regulatory compliance.
Champion Agile/Scrum delivery practices using Azure DevOps for project tracking, CI/CD pipelines, and release management.

Delivery & Program Management

Oversee multiple ERP programs, ensuring on-time, high-quality delivery within scope and budget.
Establish governance models, delivery frameworks, and quality benchmarks.
Manage risks, dependencies, and stakeholder expectations across complex engagements.

Team Leadership & Capability Development

Build, mentor, and lead a high-performing team of functional consultants, developers, and solution architects across all Business Central competency areas.
Drive a culture of continuous innovation, knowledge sharing, and excellence aligned to Microsoft's cultural values: Growth Mindset, Inclusion, and One Microsoft.
Conduct structured performance reviews, career development planning, and competency gap analysis for team members at all levels.

Client Engagement & Stakeholder Management

Serve as the Executive Sponsor and trusted advisor for strategic accounts, engaging C-suite stakeholders (CFO, COO, CIO) on transformation roadmaps.
Lead Executive Business Reviews (EBRs), Quarterly Business Reviews (QBRs), and success milestone presentations.
Manage escalations, risk mitigation, and project health with disciplined use of Microsoft’s Customer Success frameworks.
Champion adoption of Business Central’s latest capabilities including Copilot for Finance, AI-powered forecasting, and embedded analytics.

Required Qualifications

15+ years of progressive experience in Microsoft Dynamics NAV / Dynamics 365 Business Central implementations and practice management.
Proven track record of leading large-scale, complex Business Central transformations across diverse industry verticals.
Demonstrated experience in managing practice P&L, utilization, billing rates, and margin governance.
Expertise across core Business Central functional areas: Finance, SCM, Inventory, Warehouse, Manufacturing, Projects, and Service.
Strong proficiency in AL Development, Business Central extension model, and API/web services integration.
Hands-on experience with Microsoft Power Platform (Power BI, Power Automate, Power Apps) in the context of Business Central.
Deep understanding of Azure cloud architecture, Azure AD, and Microsoft 365 ecosystem integrations.
Experience working within the Microsoft Partner ecosystem (CSP, LSP, ISV) and co-selling with Microsoft field teams.
Demonstrated leadership experience managing global or distributed teams.
Strong stakeholder management and communication skills.

Key Skills

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