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The eCommerce Content Operations Specialist is responsible for ensuring that digital content is accurately built, scheduled, and maintained across the company’s eCommerce platforms. This role bridges creative design, front-end implementation, and operational execution to deliver a seamless customer experience.
Build and publish custom landing pages and promotional experiences beyond standard templates, collaborating with product and creative teams. Collaborate with UX and design teams to bring creative concepts to life.
Write and edit HTML and CSS to implement content assets, banners, and page layouts.
Prepare, slice and optimize web graphics to be used in HTML assets. Ensure code quality, responsiveness, accessibility standards and alignment with brand guidelines.
Ensure quality of content assets and deployment processes.
Configure promotions, discounts, and marketing campaigns in the eCommerce platform. Partner with Merchandising, Marketing, and Operations to ensure accuracy and alignment with business objectives.
Work closely with Product, Marketing, Merchandising, Creative, UX, product, and IT teams to optimize content workflows. Provide input on content process improvements and best practices.