Senior Director Human Resources

Everise; Sahibzada Ajit Singh Nagar; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A global experience company is seeking a Senior Director of Human Resources to drive comprehensive HR functions and strategic planning. This role involves mentoring team members, enhancing employee engagement, and ensuring the organization attracts the best talent. The ideal candidate will have 12–15 years of HR leadership experience, a Master’s degree in HR Management, and a dynamic skill set to thrive under pressure. Competitive salary and benefits are included, with a full-time employment model.

Qualifications

• 12–15 years of experience in HR leadership roles.
• Ability to mentor and promote a teamwork ethic.
• Experience in managing people resources effectively.

Responsibilities

• Direct all people functions and HR strategy.
• Develop compensation and benefits programs.
• Engage in talent management and succession planning.

Skills

HR expertise

Decision-making ability

Dynamic and dependable

Ability to work under high pressure

Significant development and delivery experience

Quick thinker and effective manager

Excellent interpersonal and communication skills

Ability to manage team needs

Strategic mindset

Integrity and drive

Energetic and enthusiastic

Prompt and fast-paced

Employee and business-centric

Self-motivated and focused

Education

Master’s degree or equivalent in Human Resource Management

Job description

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people‑first, celebrating diversity and incubating innovation. With 13 centers around the world and a robust work‑at‑home program, we believe great things happen when we work with people who think differently from us.

Position Summary

The Senior Director of Human Resources is responsible for directing all people functions of the organization in accordance with the policies and practices of the Company, with ethical and social consciences of business and society, the law, and other regulatory & advisory authorities. This position will also be responsible for strategic human resource planning to provide the organization with the best talent available and position the organization as the employer of choice by being aware of policies, practices, and trends within the industry.

Principal Accountabilities

• Plans, develops, organizes, implements, directs, and evaluates the Organization’s Human Resource function and performance
• Participates in the development of the Organization’s plan and programs as a strategic partner, particularly from the perspective of the impact on people
• Translates the strategic and tactical business plans into HR strategic and operational plans
• Evaluates and advises on the impact of long‑term planning of new programs/strategies and regulatory action as those items affect hiring, motivation, development, and retention of people resources
• Develops progressive and proactive compensation & benefits programs to provide motivation, incentives, and rewards for effective performance
• Develops programs to allow the Organization to embrace applicants and employees of all backgrounds and enable the full development and performance of all employees
• Develops Human Resource planning models to identify competency, knowledge, and talent gaps and develop specific programs to fill the identified gaps
• Engages in talent management through proper succession planning for key contributor and management positions, training and development programs for preparing employees for more significant responsibilities, and general business development programs to enhance employee knowledge and understanding of the Company and the industry
• Continually assesses the competitiveness of all programs and practices against relevant comparable companies, industries, and markets
• Establishes credibility throughout the organization to be an effective listener and problem solver of people issues
• Develops appropriate policies and programs for effective management of the organization’s people resources, including employee relations, affirmative action, sexual harassment, employee complaints, external education, and career development programs
• Enhances and/or develops, implements, and enforces HR policies and procedures, managing the human resource information systems database and providing necessary reports for critical analyses of the HR function
• Coordinates the activities, programs, and strategic HR plans of other HR departments throughout the organization
• Maintains knowledge of international HR policies, programs, laws, and issues, and integrates them with domestic programs
• Provides technical advice and knowledge to others within the human resource discipline
• Manages other areas such as relocation, employee communication, employee safety and health, and community relations
• Manages the budget and other financial measures of the HR department
• Evolves the HR division structure and team plan for continual improvement of the efficiency and effectiveness of the group, while providing individuals with professional and personal growth opportunities
• Exhibits strong HR expertise, decision‑making ability, dynamism, and dependability
• Handles high‑pressure situations and delivers significant development and delivery experience
• Acts as a quick thinker and effective manager with excellent interpersonal and communication skills
• Mentors team members and promotes a teamwork ethic
• Displays a strategic mindset, integrity, drive, energy, enthusiasm, promptness, and a fast‑paced, employee‑and‑business‑centric outlook
• Has managerial, operational, and administrative experience, and is self‑motivated and focused

Skills and Traits

• HR expertise
• Decision‑making ability
• Dynamic and dependable
• Ability to work under high pressure
• Significant development and delivery experience
• Quick thinker and effective manager
• Excellent interpersonal and communication skills
• Ability to manage team needs and requirements, mentor them, and infuse a teamwork ethic
• Strategic mindset
• Integrity and drive
• Energetic and enthusiastic
• Prompt and fast‑paced
• Employee and business‑centric
• Must have managerial, operational, and administrative experience
• Self‑motivated and focused

Knowledge

—

Qualifications

Master’s degree or equivalent in Human Resource Management

Experience

12–15 years of experience

Seniority Level

Director

Employment Type

Full‑time

Job Function

Human Resources

Industries

Outsourcing and Offshoring Consulting