Senior Digital Content Delivery Specialist [T500-19612]

Delta Air Lines; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading global airline in Bengaluru is seeking a mid-senior level professional for a full-time role in digital content operations. The ideal candidate will have experience with JSON templates and proficiency in Adobe tools. Responsibilities include managing content deployment, collaborating with teams to launch campaigns, and ensuring accuracy in digital content. Strong communication and attention to detail are essential for success in this position.

Qualifications

• 3-6 years’ experience in digital content operations or related fields.
• Ability to work with JSON templates and translate technical documentation.
• Strong communication skills and attention to detail.

Responsibilities

• Partner with strategy team to launch personalized campaign content.
• Manage content deployment across testing and production environments.
• Write, edit, and QA UX campaign builds.

Skills

JSON templates

Communication

Attention to detail

HTML5 & CSS3

Asynchronous request handling

Education

Bachelor’s degree in computer science or related field

Tools

Adobe Target

Adobe Journey Optimizer

Job description

Overview

Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

Responsibilities:

• Partner with strategy team to launch personalized campaign content using JSON templates, HTML offers, modular code, and frontend frameworks via Adobe tools
• Translate technical documentation into user-friendly content and configurations that support dynamic messaging and audience targeting.
• Manage content deployment across testing and production environments, ensuring accuracy and performance.
• Responsible for day-to-day operations of personalized content, including message updates, campaign adjustments, audience segmentation, and configuration changes.
• Constructive experience targeting activities with the right audience and priority of position
• Document all campaign takedowns and launches as they happen in real time
• Lead our workflow innovation to create efficiency in campaign launches and operations
• Write, edit, and QA UX campaign builds (e.g., banners, modals, landing pages, in-app messages).
• Configure personalized content variations based on audience segments and behavioral triggers
• Review the campaign calendar and prioritize tasks for upcoming launches. Attend daily stand-ups or syncs to ensure smooth campaign operations delivery.

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS):

• Possess a Bachelor’s degree in computer science, information systems, digital operations or related field
• 3-6 years’ experience in digital content operations, web production, or campaign execution within eCommerce, or marketing technology environments
• Ability to work with JSON templates and translate technical documentation into operational configurations.
• Results-oriented mindset with a focus on accuracy, efficiency, and strategic execution.
• Strong communication skills, strong attention to detail.
• Understanding of web and mobile guidelines, accessibility standards, and responsive design principles.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS):

• Strong cross functional collaboration
• Solid foundation in Adobe tools such as Target, Adobe Journey Optimizer
• Proficient understanding of web markup, including HTML5 & CSS3, as well as DOM manipulation and client-side scripting
• Good understanding of asynchronous request handling, Single Page Applications, and AJAX

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology and Engineering

Industries

• Airlines and Aviation

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