Senior Design Manager - Tolling & Ticketing (AFC)

Hitachi Rail; Dadri; On-site; INR 2,400,000 - 4,000,000; Full time

Job summary

Hitachi Rail seeks a Sr. Design Manager–Ticketing & Tolling Solutions in India to define end-to-end architecture for ticketing and tolling across Metro, Bus, Rail, and ETC/FASTag.

You will oversee design reviews and ensure security, scalability, and compliance with EMV, PCI, CBT, ISO, and national frameworks, while collaborating with customers, OEMs, banks, and authorities. With 12+ years of domain expertise, you will drive interfaces, back-end platforms, and field devices, delivering

Qualifications

• Open-loop and closed-loop payment systems.
• IT infrastructure understanding per RFP requirements.
• Cybersecurity, security, compliance, and large-scale system integration.
• C4 Software architecture model.

Responsibilities

• Analyze compliance between customer requirements and product capabilities during tender.
• Evaluate internal effort, costs and timelines for proposed solution.
• Identify and track technical risks and opportunities.
• Ensure solution delivered matches customer requirements during project phase.
• Lead system design definition with customer and third parties.
• Define interfaces between Hitachi Rail solutions and ecosystem.
• Own end-to-end architecture for enterprise-grade ticketing and tolling systems.
• Lead architecture reviews with OEMs, SI, Banks and authorities.
• Provide architectural leadership during tests, pilots and large-scale rollouts.

Skills

Open-loop payments

Cybersecurity

IT infrastructure

C4 model

Education

B.E./B.Tech in Electronics or CS

Payments/EMV/Security certifications

Tools

C/C++ (Embedded)

C#/.NET

Web Services (REST/SOAP)

JSON/XML

Keycloak

Job description

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signalling, Mobility, on-board Solution, Service & maintenance, digital technology, ticketing, and turnkey solutions. By pioneering digital transformation, Hitachi Rail ensures seamless, sustainable transport for passengers, customers, and communities.

Footprint : 51 countries

Hitachi Rail in India

We are an integrated group providing Digital, Green, Sustainable, and Innovative technology solutions for public transport systems.

With over 24 years of expertise in delivering Automatic Fare Collection (AFC) systems,

we have:

Successfully implemented the largest Metro AFC Upgrade Project in India.

Established a Global Engineering Competency Centre (GCC) for AFC System in India.

Developed systems capable of handling millions of ticketing transactions per day.

Become a global leader in public transport solutions through innovation and

POSITION OVERVIEW:

The Sr. Design Manager– Ticketing & Tolling Solutions is the technical authority responsible for defining, governing, and validating the end-to-end architecture of ticketing and tolling systems across Metro, Bus, Rail, and Tolling (ETC/FASTag) environments. This role ensures solutions are secure, scalable, interoperable, and compliant, spanning field sale devices, backend platforms, payments, and settlement systems.

KEY RESPONSIBILITIES

Ensure the analysis of the compliance between customer requirements and product/solution capabilities during the tender phase

During the tender phase, evaluate the internal effort, costs and timeline corresponding to the proposed solution

• Identify and track the technical risks and opportunities
• Ensure the consistency between the designed and delivered solution and the customer requirements during the project phase
• Lead the system design definition and specification phase, in strong and direct collaboration with the customer and third parties

Define the interfaces between Hitachi Rail solutions and the rest of the ecosystem (customer and third party solutions)

Own and drive the end-to-end architecture for enterprise-grade Ticketing and Tolling systems, ensuring scalability, security, and regulatory compliance.

Serve as the final technical authority for overall solution design, architecture decisions, and change governance across the program lifecycle.

Lead the design, integration, and standardization of field devices, including:

• Fare Sale & Access Devices: Validators, Automatic Gates, Ticket Vending Machines (TVMs), POS terminals, and Handheld Devices
• Tolling Devices: RFID Readers, Lane Controllers, and ANPR Camera Systems

Define and govern device-to-backend communication architecture, including protocols, offline operations, data buffering, retries, failover, and system recovery mechanisms.

Ensure full compliance with EMV®, PCI, PTS/DSS, CBT, ISO standards, Cyber Security and national tolling and mobility frameworks such as FASTag and other applicable regulatory mandates.

Oversee the design and operation of back-office platforms, including transaction processing, clearing & settlement, reconciliation, exception handling, and dispute

Lead and facilitate architecture and design reviews with OEMs, System Integrators, Banks, Payment Networks, and Government / Transport Authorities.

Provide architectural and technical leadership during Factory and Site Acceptance Tests, pilot implementations, certifications, and large-scale production rollouts, ensuring performance, stability, and compliance

REQUIREMENTS

Domain & Technical Expertise

Mandatory

• Open-loop and closed-loop payment systems
• IT Infrastructure seizing as per the RFP requirements
• Cybersecurity, Security, compliance, and large-scale system integration
• C4 Model (Software architecture model)

Good to Have

• C / C++ – Embedded and device-level understanding
• C# / .NET – Backend / middleware exposure
• Web Services & APIs – REST / SOAP
• JSON / XML messaging, database & transaction lifecycle knowledge
• Encryption, Keycloak (Identity & Access Management)

(Hands-on coding not mandatory, but strong technical understanding is required.)

Experience:

12+ Years

Qualification:

• B.E./B.Tech (Electronics / Computer Science or equivalent)
• Certifications in Payments / EMV / Security are an advantage

Why This Role

This role is critical in delivering mission-critical, high-volume ticketing and tolling solutions that support revenue integrity and seamless mobility for millions of users daily.

Learn more about us and our latest job openings at: Careers in Rail | Rail Company Jobs

There's a place for everyone at Hitachi Rail. We welcome and value diversity in terms of religion, and worldview. We are committed to creating an inclusive environment and are proud to be an equal opportunity employer.

Stressing interdependence over personal interests, the concept of harmony is at the heart of Japanese culture, informing all interactions, whether social or business.

For us, this translates into a belief that only by showing respect, are you able to earn respect. And that extends to everyone we work with, not only our customers, but our colleagues and suppliers too.

Sincerity (Makoto)

We always strive to act with sincerity, and integrity. After all, our reputation depends to a great extent on how we are perceived to do business, which is without any degree of pretense, deceit, or hypocrisy.

Sincerity for us means ensuring fairness in all our endeavours, while putting the needs of our employees and customers very much at the centre of all we do.

Driving innovation and seeking new challenges is what we’re all about. It has been right from the start. And it’s our ambition that sees us bring new technologies to life for the benefit of society and companies alike.

Our pioneering spirit also means we are fearlessly flexible when it comes to adapting to the changing needs of our employees and customers.