Senior Delivery Manager - Enterprise Infrastructure

Sapical Consulting Services Pvt. Ltd.; Bengaluru, Indore District; Hybrid; INR 3,500,000 - 6,000,000; Full time

Job summary

Sapical Consulting Services Private Limited seeks a Senior Delivery Manager to lead global enterprise infrastructure programs, data center migrations, and hybrid cloud delivery. You will govern timelines, budgets, and SLA compliance for multi-million dollar contracts, directing a multi-disciplinary team of cloud specialists, systems engineers, storage architects, and security experts.

The role requires 13+ years of IT delivery experience, with 5+ years in managing complex infrastructure

Qualifications

• 13+ years of professional IT delivery experience.
• 5+ years leading complex enterprise infrastructure programs.
• Proven success in cloud migrations, data center operations, or storage deployment.
• Strong ITIL governance and budget management (P&L).

Responsibilities

• Lead end-to-end delivery of complex enterprise infrastructure projects incl. cloud migrations.
• Maintain accountability for SLA/KPI compliance and ITIL best practices.
• Develop project budgets, SoW, resource models, and risk logs.
• Serve as primary delivery contact for senior CIO/IT leaders.
• Drive cross-functional collaboration across delivery, pre-sales, and vendors.
• Mentor a department of infrastructure delivery leads and specialists.

Skills

Stakeholder management

Interpersonal skills

Negotiation

Program leadership

Education

PMP Certification

ITIL v4 Managing Professional

Tools

AWS

Azure

ITIL

Job description

We are seeking an accomplished Senior Delivery Manager specializing in Enterprise Infrastructure to lead global infrastructure programs, data center migrations, and hybrid cloud delivery. In this executive delivery role, you will be responsible for the governance, timeline execution, financial performance, and SLA compliance of multi-million dollar infrastructure contracts. You will direct a multi-disciplinary squad of cloud specialists, systems engineers, storage architects, and security experts to modernize enterprise customer environments.

Responsibilities:

• Lead the end-to-end delivery of complex enterprise infrastructure projects, including cloud migrations (AWS/Azure), hybrid networks, and IT center consolidations.
• Maintain direct accountability for service delivery operations, managing multi-tier SLA/KPI compliance, and implementing ITIL best practices.
• Develop and manage comprehensive project budgets, resource allocation models, statement of work (SoW) agreements, and risk logs.
• Serve as the primary delivery escalation contact for Fortune 500 client CTOs and IT infrastructure directors.
• Drive cross-functional collaboration between delivery teams, solution pre-sales architects, and global hardware vendors.
• Mentor and scale a high-performing department of infrastructure delivery leads and certified systems specialists.

Requirements:

• 13+ years of professional IT delivery experience, with at least 5+ years of dedicated experience managing complex enterprise infrastructure programs.
• Proven success in executing major cloud migrations, data center operations, network transformations, or storage deployment projects.
• Strong expertise in ITIL framework governance, service level agreement (SLA) enforcement, and financial budget management (P&L).
• Excellent interpersonal, communication, negotiation, and stakeholder management skills.
• Credentials such as Project Management Professional (PMP) or ITIL v4 Managing Professional are highly valued.