Senior Consultant Solution Design

Infosys Limited; Bengaluru; On-site; INR 3,000,000 - 4,200,000; Full time

Job summary

Infosys Limited in Bengaluru seeks a Senior Consultant in Solution Design to strengthen the Retail IS Practice. You will lead presales solution design, client engagement, and transition planning for large retail engagements.

You will own transformation roadmaps, define value propositions, and contribute to RFP/RFI responses. Strong domain expertise in merchandising, category management, and store operations is essential.

Qualifications

• 12–15 years of experience in Retail domain with presales and solution design.
• Bachelor’s degree in Business, Retail Management, or related field.
• Familiarity with industry tools and platforms for retail analytics.

Responsibilities

• Develop and present solutions for merchandising and retail operations.
• Define transformation roadmaps and articulate client value.
• Contribute to RFP/RFI responses with compelling proposals.
• Lead post-deal activities: SOWs, MSAs, and transition to delivery.
• Drive resource planning, hiring, and team setup for new engagements.
• Promote Retail IS practice through forums and leadership papers.

Skills

Retail Domain

Presales

Transformation

Stakeholder Management

Education

Bachelor’s degree in Business/Retail Management

MBA

Tools

Retail Analytics Tools

Job description

Job ID/Reference Code PROGEN-EXTERNAL-252062

Work Experience 5 - 18 Years

Job Title Senior Consultant Solution Design

Educational Requirements

• Bachelor Of Business Adm.,MBA

Service Line

• BPO Service Line

Responsibilities

The Retail Consultant will be a key member of the Retail IS Practice Team, responsible for presales solution design, practice delivery, and client engagement across retail merchandising, category management, and retail operations. This role demands deep domain expertise, strategic thinking, and the ability to deliver innovative solutions that enhance client maturity and operational excellence.Beyond presales, the consultant will own the transition phase post-deal closure, including contract setup, hiring, process transition, and stabilization, before handing over to the operations team for steady-state delivery.

Key Responsibilities

• Develop and present solutions for merchandising, category management, and retail operations.
• Define transformation roadmaps and articulate value propositions to clients.
• Contribute retail domain expertise to RFP/RFI responses, creating compelling proposals aligned with client challenges.
• Develop presentations, POVs, and operating models for client discussions.
• Create market intelligence on retail industry processes, trends, and benchmarks.
• Build strong relationships with client stakeholders.
• Provide thought leadership and best practices to advance client maturity.
• Post-deal closure, lead contractual activities including Statements of Work (SOW) and support MSA creation.
• Drive resource planning, hiring, and team setup for new engagements.
• Oversee knowledge transfer, transition planning, and process stabilization before handover to operations.
• Promote the Retail IS practice capabilities through industry forums, client interactions, and thought leadership papers.

Core Skills & Competencies

• Retail Domain Expertise: Merchandising, Category Management, Store Operations.
• Presales & Solutioning: RFP/RFI response, proposal creation, client presentations.
• Transformation Expertise: Roadmap design, process optimization, change management.
• Stakeholder Management: Strong communication and leadership skills for client-facing roles.

Qualifications

• Bachelor’s degree in Business, Retail Management, or related field
• 12–15 years of experience in Retail domain, with proven track record in presales and solution design.
• Familiarity with industry tools and platforms for retail analytics and operations.