Senior Consultant - Information Technolo...

Gus Education (India) Llp; Hyderabad; Hybrid; INR 2,800,000 - 4,200,000; Full time

Benefits offered by this job

Medical Insurance

Cab Facility

Generous Leave Policy

Job summary

GUS Education India (GEI) is seeking a Senior Consultant to lead training and business analysis around the Student Record System, collaborating with academic and administrative staff to gather requirements and drive user adoption.

The role focuses on training program development, process documentation, and ensuring alignment with institutional objectives in a hybrid work setup.

Qualifications

• 12+ years of experience in Business Analysis, IT training, or hybrid roles in HE/FE or education.

Responsibilities

• Design, deliver, and maintain training materials for staff using the Student Record System.
• Provide 1:1 and group training sessions in person and online.
• Support users with guidance, documentation, and troubleshooting.

Skills

Training Needs

Business Analysis

UAT Support

Training Materials

Stakeholder Training

Education

Under Graduate

Tools

Power BI

Tableau

Job description

Senior Consultant - Information Technolo...

GUS11290

• GEI
• India

Posted On 03 Sep 2026

End Date 10 Sep 2026

Required Experience 12 - 16 years

Skills

Skill

Analyze Training Needs Awareness of Training Need Identification Tools Business Analysis-Mandatory Business Analytics Client Training & UAT Support Delivering Training: Designing Training Programs: Domain Knowledge for Training

Under Graduate

Working Language

Job Description

JOB DESCRIPTION

JobTitle

Senior Consultant

Date

14-07-2025

Function

Knowledge Base Management

Head

Reporting To

Head

JD Approved by

Senior Director

Brand

Multiple

Work Location

About GUS Education India (GEI)

GUS Education India (GEI) is the education arm of Global University Systems, a leading European Education conglomerate. Established in 2017, GEI boasts a portfolio of over 35 Institutions and collaborates with prestigious universities and institutions worldwide, offering educational services that enhance their operations and impact.

Nature of The Job

ThisisanexperiencedSeniorleveljobrequiringnosupervisionondaytodaybasis.We are seeking a proactive and experienced IT professional to join our team in a hybrid Trainer / Business Analyst role. This position focuses on the ongoing development, enhancement,anduseradoptionoftheGUSStudentRecordSystem,(SYS/SMS).The selected candidate will work closely with academic and administrative staff to gather requirements, deliver tailored training, and ensure the system meets user needs and institutional objectives

Job Purpose

The purpose of this job is to create comprehensive Business Process Documentation acrossthe variousbusinessareas andensurethatallofthestakeholdersaretrainedto perform their day-to-day tasks effectively.

Organizational Structure

HEAD

Senior Consultant

KeyAccountability

Actions

• Design,deliver,andmaintaintrainingmaterialsforstaffusingthe Student Record System.
• Provide1:1andgrouptrainingsessionsbothin-personandonline.
• Support users with guidance, documentation, and troubleshooting.

Business Analysis

• Workwithstakeholderstogather,document,andanalyzebusiness requirements.
• Collaboratewithdevelopers,testers,andproductownerstoensure accurate implementation.

System Support & Development

• Monitorandassesssystemusage,identifyingareasfor improvement.
• Assistintheconfigurationandcustomizationofsystemfeaturesto align with institutional policies.
• Ensuresystemdocumentationisaccurateandkeptupto date.
• Participate in change management and release planning.

Stakeholder Communication

• Liaisewithinternalteams,includingIT,Registry/Administration, Admissions, and Academic Services.

KRA’s

KPI’s

• On-TimeDeliveryoftheTraining Manuals

Business Analysis

• On-Time Delivery of the Business Process Documentation Manuals
• ComprehensiveCoverageofallthestakeholdersbeforedeliveringthe Final Documentation

System Support & Development

• On-Time Delivery of Routine Monitoring Reports
• NumberofSuggestionsGiventoalignprocesswiththeInstitutional Policies

The Key Result Areas (KRAs) and Key Performance Indicators (KPIs)should be assessed biannually to ensure thatthepersoncarryingoutthejobis consistent performance aligned with Potentialchallengesinmeasuringperformanceduetocomplexitiesinorganizationalprocesses that hinder target achievement need to be considered.

Desired Profile

Qualification

Skills

• Strongknowledgeofstudentinformationorrecordsystems(bespokeor commercial platforms).
• Excellentinterpersonalandcommunicationskills,withtheabilitytotrain and influence users at all levels.
• Provenabilitytogatherandinterpretbusiness requirements.
• Highlevelofdigitalliteracyandconfidencewithenterprise systems.
• Ability to produce clear, concise documentation and training materials.
• Analytical and methodical approach to problem-solving.
• Adaptable,proactive,andcomfortableworkinginafast-paced environment.
• 12+YearsofExperienceworkingasaBusinessAnalyst,ITTrainer,or hybrid role within an HE/FE or education setting.
• Hands-onexperiencesupportingortrainingusersonstudentrecord systems or similar enterprise applications.
• Experience engaging with cross-functional teams and stakeholders.
• Familiaritywithsoftwaredevelopmentlifecycle,UAT,andproject methodologies (Agile or Waterfall).
• Experiencewithreportingtoolsordatavisualizationplatforms (e.g. Power BI, Tableau).
• Familiarity with system integration and APIs.
• Thisisahybridrole,withflexibilitytoworkfromhomeas needed

GUSValues

• GEIisanequalopportunityemployerandencouragesapplicantsfrom diverse backgrounds to apply.
• Thereisanexpectationthatemployeeswillmaintainthevaluesofthe Group and will comply with the code of conduct as well as equality, diversity, health, and safety policies of the company.
• At GUS Education India, GEI we truly believe that diverse culture, backgrounds, and experiences drive innovation.
• This role is a full-time position with a competitive salary and benefits package.
• The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation.
• To make the daily commute easier, safer, and less stressful, the company provides cab facilities to its employees to and from the workplace within 30 kilometres radius.
• The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which includes 5 days of medical leave, 5 days of casual leave, 24 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totalling to 45 days’ time off in a year.