Senior Specialist - IT Services & Analyt...

Gus Education (India) Llp; Hyderabad; On-site; INR 900,000 - 1,200,000; Full time

Benefits offered by this job

Medical insurance

Transport/cab facilities

Generous leave policy

Job summary

Gus Education India (GEI) seeks a Senior Specialist to advance IT Services & Analytics through robust data analysis, dashboarding, and insightful reporting. You will work with diverse data sources to drive data-driven decisions and performance improvements.

The role focuses on BI tooling (Tableau/Power BI), SQL-based data manipulation, and collaboration with cross-functional teams across the university's IT and Registry services.

Qualifications

• A degree in a relevant subject with a strong numerical/statistical component or significant work experience.
• GCSE English and Maths or equivalent are required.
• A’ levels or equivalent educational qualification should be completed.

Responsibilities

• Support the administration of a performant BI service, handling access and usability requests.
• Manage and analyse complex datasets; perform qualitative and quantitative analyses.
• Produce data-led reports to generate business insights.
• Interpret data and present findings to practitioners and non-expert audiences.
• Support Banner SRS suite and related data workflows.

Skills

Analysis & Reports

Analytics & Reporting

Data Analysis

Data Management

Data Reporting (MIS)

Education

Graduation/Equivalent Course

A’ levels or equivalent

GCSE Level English Language and Maths

Tools

Tableau

Power BI

SQL

Job description

Senior Specialist - IT Services & Analyt...

GUS11342

• GEI
• India

Required Experience 4 - 6 years

Skills

. Support reports and presentation preparation Analysis & Reports Analytics & Reporting Analyze Financial Reports Business Reporting Data Analysis and Performance Metrics (Extracts, analyzes, and visualizes process data to measure performance, diagnose issues, and drive improvements.Defines KPIs, builds dashboards, conducts root-cause analysis, reports benefits and risks.) Data Analysis and Reporting Data Management & Reporting Data Reporting (MIS)

Graduation/Equivalent Course

Job Description

JOBDESCRIPTION

JobTitle

Senior Specialist

Date

23-Oct-2025

Service Line

IT Services & Analytics

Head

ReportingTo

Manager

AboutGUSEducationIndia(GEI)

• GUS Education India (GEI) is the education arm of Global University Systems, a leading European Education conglomerate. Established in 2017, GEI boasts a portfolio of over 35 Institutions and collaborates with prestigious universities and institutions worldwide, offering educational services that enhance their operations and impact.

Nature of Job

Main Function of Job – Data Officer (Data Analyst)

Student Data and Governance (SDG) is a department within the University’s Registry function charged with a broad range of accountabilities, including ensuring the quality, use and accessibility of student data within the University for operational, management information and regulatory purposes, as well as supporting the management of the University’s new Student Record System, Banner.

Individual officers, although required to assist across the full remit of the department during busy times, will be assigned a particular area of focus. In the interest of maintaining currency and best practice the area of focus may alternate between officers as determined by the Director. The four focus areas are listed below, and an interest may be declared in one or more of these focus areas as part of the application.

Reporting Line

• Data Officers will be assigned to report directly to the relevant Head of Service, with a dotted line to other Heads as needed.

Specific Responsibilities

• Support the administration of a performant, business-critical business intelligence service, dealing with access and usability requests
• Manage and analyse complex datasets, and undertake qualitative and quantitative analysis
• Produce data-led reports to generate business insights
• Critically interpret data and present findings to practitioners and non-expert audiences

Reporting

• Support the process of providing statistical analysis and management information reporting to support results publication
• Support the process of liaising with professional, statutory and regulatory bodies in a timely manner to meet their needs
• Support with interpreting the requirements of the Office for Students to provide internal management information insight
• Support with reporting to the University’s shareholders and Executive Board

Banner support

• Support the Banner SRS suite of products within a product team
• Develop, manage and maintain workflows to support key business processes, and work with business users to define requirements and deliver outcomes
• Support the supplier relationship management function, and maintain an awareness of the product development strategy and roadmap
• Work closely with technical teams to support platform management.

Other duties

• Undertake any other duties as required and consistent with the nature of the role.
• To participate in Student Data and Governance department activities and team meetings, as well as those of the wider Registry.
• To promote and sustain a constructive, supportive and professional working relationship with all customers, external and internal, immediate and senior management and other work colleagues.
• In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by Registry Directors.
• Whilst based at home, travel to the University’s campuses will be required from time to time.
• In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by Registry Directors

Organizational Structure

Head

Manager

Senior Specialist

KeyAccountability

Actions

Administrative

Understand Data, Databases and Data Organization

Manage access and accessibility of the Data

Create usable insights derived out of the Datasets available

Reporting

Create statistical analysis report both from qualitative and quantitative perspectives

Support various stakeholders in interpreting the information insights

Support during Stakeholder and Board Meetings

KRA

KPI

TBD

TBD

The Key Result Areas (KRAs) and Key Performance Indicators (KPIs)should be assessed biannually to ensure that the person carrying out the job is consistent performance aligned with Potential challenges in measuring performance due to complexities in organizational processes that hinder target achievement need to be considered.

Desired Profile

Qualification

A degree in a relevant subject with a high numerical/statistical analysis component, or equivalent, or significant relevant work-based experience

A’ levels or equivalent

GCSE Level English Language and Maths (or equivalent)

Skills

Excellent administrative and analytical skills with a keen eye for detail

Excellent IT skills and experience working with databases and reporting tools e.g. Tableau, Power BI

Clear oral and written communication, particularly the simple presentation of complex data and the production of reports

The ability to work collaboratively in multi-disciplinary teams to achieve department objectives

SQL

Proven ability to use own initiative to complete complex tasks.

Proven ability to work effectively as part of a team.

Proven ability to be flexible and proactive to undertake new tasks.

Proven ability to exercise tact and diplomacy in meeting deadlines

Ability to continuously embrace change in a professional environment

Willingness to take on unfamiliar tasks and to work on items outside of their comfort zone

Experience

Proven administrative experience and ability to demonstrate strong attention to detail.

The ability to work flexibly, multi-task, and use initiative in dealing with issues.

Knowledge of the UK Higher Education sector

Supporting projects to deliver on time and within budget

Managing data within the requirements of the General Data Protection Regulation 2018

Experience with the Banner Student Record System

GUSValues

• GEI is an equal opportunity employer and encourages applicants from diverse backgrounds to apply.
• There is an expectation that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, safety policies of the company.
• At GUS Education India, GEI we truly believe that diverse culture, backgrounds, and experiences drive innovation.
• This role is a full-time position with a competitive salary and benefits package.
• The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation.
• To make the daily commute easier, safer, and less stressful, the company provides cab facilities to its employees to and from the workplace within 30 kilometres radius.
• Pick-up & drop will be provided all locations within the Outer Ring Road (ORR) or up to 16 km from the GEI office.
• The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which includes 5 days of medical leave, 5 days of casual leave, 24 days of earned leave, 1 day of Happiness Leave, apart from 10 days Holidays 5 mandate and 5 floating, totalling to 45 days’ time off in a year.