Senior Consultant

Mount Talent Consulting Pvt Ltd.; Gurugram District; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading consulting firm is seeking a Senior Manager Recruitment for their team in Gurugram. The role involves acting as a CRM solution consultant for MS Dynamics 365, leading implementation efforts, and optimizing business processes. The ideal candidate should have strong skills in MS Dynamics 365 CRM and a passion for transforming customer engagement. This is a full-time opportunity with a dynamic and innovative team.

Qualifications

• Strong skills in MS Dynamics CRM (Customer Service, Marketing & Sales modules).
• Experience in requirements gathering and process mapping.
• Ability to analyze and optimize business processes.

Responsibilities

• Act as a CRM solution consultant for MS Dynamics 365.
• Lead implementation efforts and backlog grooming.
• Contribute to pre-sales activities including RFPs and POCs.

Skills

MS Dynamics 365

CRM Solutions

Business Process Optimization

Power Platform

Job description

Senior Manager Recruitment || Leadership Hiring/Business Strategy & Management Consulting

We’re looking for professionals skilled in MS Dynamics CRM (Customer Service) to join our growing team.

🔹Role: Microsoft Business Analyst / Functional Consultant – MS D365 Customer Service & Marketing

As part of our dynamic consulting team, you’ll collaborate with global clients to design, build, and implement solutions that enhance business performance.

Key Responsibilities

• Act as a CRM solution consultant for MS Dynamics 365 (Customer Service, Marketing & Sales modules).
• Lead requirements gathering, process mapping, and solution design activities.
• Analyze and optimize business processes for greater efficiency and impact.
• Drive implementation efforts, backlog grooming, and user story creation.
• Leverage expertise in MS Dynamics 365 CRM and Power Platform.
• Deliver demos, participate in testing, and support deployment across project phases.
• Contribute to pre-sales activities including RFPs, POCs, and solution presentations.
• Support practice initiatives by creating reusable assets and insights based on industry trends.

you’ll have the opportunity to innovate, collaborate, and grow your career with one of the world’s leading consulting organizations.

✨ If you’re passionate about transforming customer engagement through Microsoft Dynamics 365, we’d love to connect!

#Hiring #MSDynamics365 #CRM #Consulting #FunctionalConsultant #CareerGrowth

Employment Details

• Seniority Level: Not Applicable
• Employment Type: Full-time
• Job Function: Marketing and Consulting
• Industries: IT Services and IT Consulting, Business Consulting, Services

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