Senior Commercial Applications Administrator

FinThrive, Inc.; India; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Life Insurance

Meal & Transport

Job summary

FinThrive, Inc. seeks a Senior Commercial Applications Administrator to manage the Gong platform, oversee integrations, data integrity and upgrades, and partner with business unit SMEs for value realization.

You will provide first‑level support, drive adoption, and collaborate with Sales Operations, Marketing and Customer Success to streamline processes and optimize the technology stack for revenue operations.

Qualifications

• Gong administration, reporting and driving adoption.
• Proficiency in Power BI, Excel and Salesforce with data integration.
• 3+ years in revenue operations, finance, data analytics or BI.
• 3+ years in Sales, Marketing or Commercial Operations.
• Basic to advanced SQL and data modeling skills.
• Understanding of sales processes, pipeline management and forecasting.
• Strong communication and cross‑functional collaboration skills.

Responsibilities

• Administering and maintaining Gong platform, integrations, data integrity and upgrades.
• Monitoring usage and driving adoption to maximize ROI.
• Provide first‑level support and incident management for internal users.
• Coordinate enhancements, upgrades and data conversions for multiple teams.
• Collaborate with Sales Ops, Marketing and Customer Success to streamline processes.
• Ensure documentation is up-to-date and that new and existing apps transition smoothly.

Skills

Gong admin

Power BI

Excel

Salesforce

Data modeling

SQL

Sales processes

Forecasting

Job description

Senior Commercial Applications Administrator

Job Description

Posted Sunday, July 12, 2026 at 6:30 PM

About the Role

As a Senior Commercial Applications Administrator at FinThrive, this role serves as the system administrator primarily for our Gong enterprise platform, partnering closely with business unit SMEs to ensure optimal system performance and value realization.

Impact you will make

Key responsibilities include:

• Administering and maintaining applications, including configuration, integrations, data integrity, and platform upgrades
• Monitoring system usage and driving adoption to maximize return on investment
• Ensuring reliable day‑to‑day operations, proactively identifying and resolving issues, and coordinating with cross‑functional teams

This role also delivers first‑level support for all internal users of our applications, with full ownership of incident management.

Beyond traditional support functions, this position uniquely combines system administration with frontline support, enabling deeper engagement with business partners. By owning both the technical administration and user experience, this role fosters strong partnerships and ensures applications effectively support operational success across the organization.

What you will do

• Act as the system administrator for the Gong platform along with managing all integrations and user access to ensure optimal performance, and uptime. Collaborate with Sales Operations to roll out new features, take system updates, etc.
• Manage Gainsight with user access, data integrity, integration knowledge and data flow
• Collaborate with sales, marketing, and customer success teams to streamline processes and improve the overall effectiveness of the technology stack
• Collaborate with Operations and Enablement teams to providing training and support to ensure the teams are proficient with these tools
• Cultivate a deep understanding of the various FinThrive systems, applications and business processes, and will keep up to date with the latest in these applications to drive broader adoption
• Be responsible for coordinating enhancements, upgrades, data conversions for multiple business groups with varying needs in a way that serves the overall enterprise, where applicable
• Understand business processes and ability to translate business requirements into application functionality
• Ensure documentation is up-to-date and transitioning of new and existing applications takes places smoothly

What you will bring

• Demonstrated experience working with Gong (or similar conversation intelligence platform), including administration, reporting, and driving organizational adoption
• Proficiency in Power BI, Microsoft Excel, and Salesforce.com with the ability to integrate and model data across multiple systems
• 3+ years of experience in revenue operations, finance, data analysis, business intelligence, or a similar role, with a track record of supporting business operations at scale
• 3+ years working specifically in Sales, Marketing or Commercial Operations
• Basic to advanced SQL and data modeling skills
• Understanding of sales processes, pipeline management, and forecasting methodologies
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent communication skills, with the ability to distill complex Gong and sales data into clear, actionable insights for leadership
• Excellent communication skills for both cross‑functional collaboration and data presentation
• Ability to adapt to a dynamic, fast‑paced environment and contribute proactively to evolving business needs
• Excellent troubleshooting skills along with strong communication and collaboration skills
• Experience in all phases of project cycle with interfacing both with technical teams as well as multiple lines of the business users
• Familiarity with Change and Release Management processes

What we would like to see

• Proven track record in a role similar to Sales Enablement Specialist or Sales Operational Analyst
• Previous experience working in a Scrum/Agile/Fast‑paced environment

Physical Demands

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Term life, Accidental & Medical Insurance
• Meal and Transport arrangements

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.