Senior Client Servicing Executive (Advertisement / Marketing)

BigCity Promotions; Bengaluru; On-site; INR 450,000 - 750,000; Full time

Job summary

BigCity Promotions in Bengaluru is seeking a proactive Client Servicing and Account Manager to grow existing accounts and identify new opportunities. You will coordinate with Creative, Product Development, Delivery & Fulfillment, and Operations to align client goals with the company’s capabilities.

The role requires senior-level client negotiation, exceptional speaking and writing skills, and the ability to manage multiple projects simultaneously while delivering revenue targets and long-term

Qualifications

• 2+ years of experience in client servicing and account management.
• Prior experience in growing accounts and mining new opportunities within existing accounts.
• Any Graduate/Post Graduate/ MBA is preferred.
• Account Management

Responsibilities

• Work with the management team to bring creative solutions to prospective clients and to build the business of current clients.
• Contribute to client’s business growth by identifying new opportunities.
• Key Account Management responsibilities across multiple projects and teams.
• Coordinate with Creative, Product Development, Delivery & Fulfillment, Operations, etc.
• Responsible for future business generation from existing clients and achieving revenue goals.
• Lead new business efforts and staffing for initiatives.
• Negotiate and manage client relationships with strong communication and presentation skills.
• Data analysis and engagement strategies to keep programs dynamic and engaging for users.

Skills

Account Management

Client Servicing

New Business

Relationship Building

Education

MBA preferred

Job description

• Work with the management team to bring creative solutions to prospective clients and to build the business of current clients.
• Contribute to client’s business growth by identifying new opportunities.
• Key Account Management
• Coordinating with various teams eg, Creative, Product Development, Delivery & Fulfillment, Operations etc.
• Responsible for future business generation from existing clients.
• Foster a productive and empowering working environment.
• Deliver company business and revenue goals.
• Will work on multiple projects at once and ensure strong integration across the organization.
• Lead new business efforts and determine the optimal staffing assignments for new initiatives.
• Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities.
• Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills.
• Data analysis and designing engagement strategies to keep the program dynamic and engaging for the users
• Work closely with the backend functional teams like creative, technology, procurement, finance etc and liaison the tasks with the client
• Creation and presentation of monthly program review decks and proposing engagement strategies to client

Minimum Qualifications:

• 2+ years of experience in client servicing and account management.
• Prior experience in growing accounts and mining new opportunities within existing accounts.
• Any Graduate/Post Graduate/ MBA in is preferred.
• Account Management
• Exceptional Customer Service and Relationship building experience.
• Experience in traditional advertising, direct marketing, or similar media environments is a plus.