Senior Client Partner

NewVision Software; Bengaluru Urban; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

NewVision Software is seeking a Client Partner in Bengaluru, India to manage and grow existing client accounts. The role focuses on driving revenue growth, building deep client relationships, and ensuring high client satisfaction. Candidates should have over 10 years of experience in account management within IT services, a proven track record in client account growth, and strong communication skills. This position offers an opportunity to make a significant impact on client engagements and company success.

Qualifications

• 10+ years of experience in account management, client success, or account growth roles within IT services or consulting.
• Proven track record of growing existing client accounts (mandatory).
• Strong understanding of software development and IT services delivery models.
• Experience working with enterprise or global clients.
• Ability to manage complex, multi-stakeholder environments.

Responsibilities

• Own and drive revenue growth within assigned client accounts.
• Develop and execute account growth strategies aligned with client objectives.
• Build deep, trusted relationships across business and technology stakeholders.
• Identify and drive cross-sell and upsell opportunities within the account.
• Drive high client satisfaction and long-term retention.

Skills

Relationship building and stakeholder management

Consultative selling and problem-solving

Strong communication and negotiation skills

Business acumen and strategic thinking

Ownership mindset and accountability

Education

Bachelor’s degree in Technology, Business, or related field

Job description

We are looking for a Client Partner who will own, nurture, and grow existing client accounts for NewVision.

This role is focused on:

• Strengthening long-term client relationships
• Expanding engagement footprint within accounts
• Driving sustainable revenue growth through consultative selling

The role requires a strong ability to understand client business priorities, identify growth opportunities, and translate them into scalable technology engagements.

KEY RESPONSIBILITIES:

Account Ownership & Growth

• Own and drive revenue growth within assigned client accounts
• Develop and execute account growth strategies aligned with client objectives
• Identify and drive cross-sell and upsell opportunities within the account

Client Relationship Management

• Build deep, trusted relationships across business and technology stakeholders
• Engage with senior leadership to understand strategic priorities
• Act as the primary point of contact and escalation for the client

Consultative Engagement

• Proactively identify both stated and latent client needs
• Connect client challenges with NewVision’s service offerings
• Provide insight-driven recommendations, not just reactive solutions

Opportunity & Pipeline Management (Within Accounts)

• Manage the full lifecycle of opportunities within existing accounts
• Work with internal teams to shape solutions, proposals, and commercials
• Maintain a healthy and predictable account pipeline

Client Satisfaction & Retention

• Drive high client satisfaction and long-term retention
• Monitor stakeholder sentiment and proactively address concerns
• Contribute to NPS improvements and relationship strength

Internal Collaboration

• Partner with delivery, practice, and leadership teams to execute account strategy
• Ensure alignment between client expectations and delivery outcomes
• Support contract renewals, negotiations, and account governance

Operational Excellence

• Maintain accurate CRM data and account tracking
• Ensure adherence to internal processes and compliance requirements
• Support invoicing cycles and facilitate timely payments through client engagement

PREFERRED EXPERIENCE:

• 10+ years of experience in account management, client success, or account growth roles within IT services or consulting
• Proven track record of growing existing client accounts (mandatory)
• Strong understanding of software development and IT services delivery models
• Experience working with enterprise or global clients
• Ability to manage complex, multi-stakeholder environments
• Experience working with large global enterprise clients will be an advantage

KEY SKILLS:

• Relationship building and stakeholder management
• Consultative selling and problem-solving
• Strong communication and negotiation skills
• Business acumen and strategic thinking
• Ownership mindset and accountability

QUALIFICATIONS:

• Bachelor’s degree in Technology, Business, or related field