Senior Business Analyst

UPS; Chennai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

UPS is seeking a Technical Business Analyst in Chennai, India to analyze business needs, identify solutions, and guide Scrum teams toward delivering high-quality products. The role blends business acumen with technical and Scrum Master capabilities, including facilitation of ceremonies and coaching the team.

The ideal candidate will have a Bachelor's degree in a related field, 3+ years in business analysis or Scrum roles, and familiarity with Azure DevOps, Tableau, and Power BI.

Qualifications

• Understand business requirements and identify solutions.
• Analyze data and processes to inform decisions.
• Develop and maintain user stories and requirements.
• Identify risks and develop contingency plans.

Responsibilities

• Collaborate with stakeholders to define solutions.
• Analyze data and processes to inform business decisions.
• Develop and maintain business cases, user stories, and requirements documentation.
• Identify and mitigate risks, and develop contingency plans.
• Facilitate Scrum ceremonies and coach team members on Scrum principles.

Skills

Business analysis

Scrum mastery

Stakeholder management

Leadership coaching

Education

Bachelor's degree in Computer Science, Business Administration, or related field

Tools

Azure DevOps

Tableau

Power BI

Job description

Job Description:

We are seeking a highly skilled Technical Business Analyst to play a key role in our team, responsible for analyzing business needs, identifying solutions, and facilitating Scrum teams to deliver high-quality products. The ideal candidate will have a unique blend of business acumen, technical expertise, and Scrum Master skills.

Key Responsibilities:

Education and Experience:

• Bachelor's degree in Computer Science, Business Administration, or related field
• 3+ years of experience in business analysis, Scrum mastery, or a related field
• Certification in Scrum Master (CSM) or equivalent is a plus

Business Analysis:

• Collaborate with stakeholders to understand business requirements and identify solutions
• Analyze data and processes to inform business decisions
• Develop and maintain business cases, user stories, and requirements documentation
• Identify and mitigate risks, and develop contingency plans

Scrum Master:

• Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
• Coach team members on Scrum principles, practices, and values
• Remove impediments and obstacles to ensure team progress
• Foster a culture of collaboration, continuous improvement, and transparency

Technical Skills:

• Experience with project management tools, such as Azure Devops
• Basic understanding of software development life cycles and Agile methodologies
• Familiarity with data analytics and visualization tools, such as Tableau or Power BI

Soft Skills:

• Excellent communication, interpersonal, and stakeholder management skills
• Strong problem-solving, analytical, and critical thinking skills
• Ability to work in a fast-paced environment, adapt to change, and prioritize tasks effectively
• Strong leadership and coaching skills, with the ability to motivate and guide team members

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.