Senior Business Analyst

ETG; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

ETG in Bengaluru seeks a Senior Business Analyst to support decision-making across functions. The role involves working with data, systems, and processes to deliver insights, improve efficiency, and manage risk.

The ideal candidate has 6+ years of BA experience in banking/FS/insurance, an MBA in Finance/IB/Marketing, and proficiency with JIRA/Confluence/Visio. Strong communication and cross-functional collaboration are essential.

Qualifications

• 6+ years of Business Analysis experience in Banking, Financial Services and/or Insurance.
• MBA in Finance/International Business/Marketing.
• Proficiency in requirements gathering and documentation techniques.
• Attention to detail and ability to prioritize tasks.
• Familiarity with tools such as JIRA, Confluence, Visio.
• Knowledge of business process modeling and analysis.
• Familiarity with Agile and Waterfall methodologies.
• Understanding of database concepts and data analysis techniques.
• Ability to work in a cross-functional team and communicate effectively.

Responsibilities

• Stakeholder management: engage with stakeholders across levels to facilitate collaboration.
• Documentation: create BRDs, functional specs, user stories, use cases, and test plans.
• Testing and QA: define test scenarios and participate in system testing and UAT.
• Change management: assess impact and assist in training materials and user support.
• Data analysis: identify trends and insights using Excel/SQL/visualization tools.
• Continuous improvement: stay updated on industry trends and opportunities to improve processes.

Skills

Stakeholder management

Requirements gathering

Communication

Analytical thinking

Problem solving

Time management

Cross-functional teamwork

Education

MBA in Finance/International Business/Marketing

Tools

JIRA

Confluence

Visio

Job description

We are seeking a highly analytical and detail-oriented Senior Business Analyst to support business decision-making across different functions. The role involves working with data, systems, and business processes to deliver insights, improve efficiency, and manage risk.

KEY RESPONSIBILITIES

• Stakeholder Management: Engage and communicate effectively with stakeholders at various levels, including business users, project managers, and IT teams. Build strong relationships to facilitate collaboration and decision-making.
• Documentation: Create clear and concise documentation, including business requirements, functional specifications, user stories, use cases, and test plans. Ensure that all relevant stakeholders have a comprehensive understanding of the proposed solutions.
• Testing and Quality Assurance: Collaborate with testing teams to define test scenarios, review test cases, and participate in system testing and user acceptance testing. Ensure that solutions meet the defined requirements and quality standards.
• Change Management: Support change-management activities by identifying and analysing the impact of proposed changes on business processes, systems, and stakeholders. Assist in developing training materials and providing user support during implementation.
• Data Analysis: Perform data analysis to identify trends, patterns, and insights that can drive informed business decisions. Use tools such as Excel, SQL, or data visualization software to extract, transform, and analyze data.
• Continuous Improvement: Stay updated with industry trends, best practices, and emerging technologies related to IT and business analysis. Continuously seek opportunities to improve processes, systems, and user experiences.

REQUIREMENTS

• Business Analysis experience of 6+ years in Banking, Financial Services and/or Insurance domain. Experience in a product company would be preferred
• MBA in Finance/International Business/Marketing. Graduates in Technology would have an added advantage
• Proficiency in requirements gathering and documentation techniques.
• Attention to detail and ability to prioritize tasks.
• Familiarity with relevant tools and technologies (e.g., JIRA, Confluence, Visio)
• Knowledge of business process modeling and analysis.
• Familiarity with software development methodologies (e.g., Agile, Waterfall)
• Understanding of database concepts and data analysis techniques
• Ability to work effectively in a cross-functional team environment.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities
• Strong organizational and time management skills