Senior Associate – Veeva CRM & Vault CRM

Netlink Computer Inc; Pune District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Netlink Computer Inc is seeking a Veeva CRM & Vault Configuration & Administration expert to work on Pune, Gurgaon, and Noida projects. Configure CRM components, set up roles and rules, and manage CLM content lifecycle. Build dashboards using JSON, JavaScript, HTML, and VQL-like queries.

Collaborate across teams to ensure high-quality deployments. Role involves data migrations, sandbox management, and platform optimization with 3+ years of experience and compliance with GxP standards.

Qualifications

• Experience configuring Veeva CRM & Vault systems.
• 3+ years in CRM configuration/administration.
• Knowledge of regulatory compliance (GxP, 21 CFR Part 11).

Responsibilities

• Configure CRM components such as Accounts, Contacts, Calls, CLM, Events Management, Surveys, and Multichannel interactions.
• Set up user roles, profiles, permission sets, territories, call cycles, and business rules.
• Build X-Pages dashboards, visualizations, and widgets using JSON, JavaScript, HTML, and VQL-like queries.
• Manage CLM content lifecycle (uploading, bundling, validation, metadata assignment).
• Support CRM Mobile, iPad, and Desktop configuration and platform rollouts.
• Execute sandbox management, metadata migration, release planning, and refreshing the environment.
• Analyze CRM usage, identify enhancement opportunities, and drive platform optimization.

Skills

Veeva CRM

Vault CRM

Java SDK

REST API

Agile

Cross-functional

Tools

JSON

JavaScript

HTML

VQL

Job description

Key Responsibilities

• Configure CRM components such as Accounts, Contacts, Calls, CLM, Events Management, Surveys, and Multichannel interactions.
• Set up user roles, profiles, permission sets, territories, call cycles, and business rules.
• Manage CLM content lifecycle (uploading, bundling, validation, metadata assignment).
• Support CRM Mobile, iPad, and Desktop configuration and platform rollouts.
• Execute sandbox management, metadata migration, release planning, and refreshing the environment.
• Analyze CRM usage, identify enhancement opportunities, and drive platform optimization.

Key Responsibilities

Veeva CRM and Vault CRM Configuration & Administration

• Configure CRM components such as Accounts, Contacts, Calls, CLM, Events Management, Surveys, and Multichannel interactions.
• Set up user roles, profiles, permission sets, territories, call cycles, and business rules.
• Build X-Pages dashboards, visualizations, and widgets using JSON, JavaScript, HTML, and VQL-like queries.
• Manage CLM content lifecycle (uploading, bundling, validation, metadata assignment).
• Support CRM Mobile, iPad, and Desktop configuration and platform rollouts.
• Execute sandbox management, metadata migration, release planning, and refreshing the environment.
• Analyze CRM usage, identify enhancement opportunities, and drive platform optimization.

Technical Development & Integrations

• Develop Vault SDK components (Java) for triggers, actions, workflow extensions, and custom services.
• Collaborate with integration teams to design and test REST/SOAP API integrations between Veeva CRM/Vault and:
• MDM systems
• Concur System
• Data warehouses
• Digital engagement platforms (Engage, Adobe, SFMC)
• Support data migration mapping, transformation, cleansing, and validation activities.

Quality, Compliance & Validation

• Ensure configurations and customizations comply with GxP, 21 CFR Part 11, and client regulatory standards.
• Participate in or lead validation documentation (IQ, OQ, PQ), test scripts, and risk assessments.
• Manage and triage defects, coordinate UAT cycles, and support hypercare and production rollout.
• Maintain detailed documentation for configurations, architecture decisions, and release notes.

Project Delivery, Stakeholder Management & Collaboration

• Work with business stakeholders to translate requirements into scalable Veeva solutions.
• Support or lead workshops for requirement gathering, design walkthroughs, and platform demonstrations.
• Collaborate with cross-functional teams (BA, QA, Data, Integration, DevOps).
• Contribute to sprint planning, estimations, user stories, and agile ceremonies.
• Communicate project status, risks, and dependencies proactively.
• Mentor junior team members and ensure adherence to platform best practices.

Job Category: Veeva CRM & Veeva Vault

Job Type: Full Time

Job Location: Pune Gurgaon noida

Experience: 3+ Years

Key Responsibilities

Veeva CRM and Vault CRM Configuration & Administration

• Configure CRM components such as Accounts, Contacts, Calls, CLM, Events Management, Surveys, and Multichannel interactions.
• Set up user roles, profiles, permission sets, territories, call cycles, and business rules.
• Build X-Pages dashboards, visualizations, and widgets using JSON, JavaScript, HTML, and VQL-like queries.
• Manage CLM content lifecycle (uploading, bundling, validation, metadata assignment).
• Support CRM Mobile, iPad, and Desktop configuration and platform rollouts.
• Execute sandbox management, metadata migration, release planning, and refreshing the environment.
• Analyze CRM usage, identify enhancement opportunities, and drive platform optimization.

Technical Development & Integrations

• Develop Vault SDK components (Java) for triggers, actions, workflow extensions, and custom services.
• Collaborate with integration teams to design and test REST/SOAP API integrations between Veeva CRM/Vault and:
• MDM systems
• Concur System
• Data warehouses
• Digital engagement platforms (Engage, Adobe, SFMC)
• Support data migration mapping, transformation, cleansing, and validation activities.

Quality, Compliance & Validation

• Ensure configurations and customizations comply with GxP, 21 CFR Part 11, and client regulatory standards.
• Participate in or lead validation documentation (IQ, OQ, PQ), test scripts, and risk assessments.
• Manage and triage defects, coordinate UAT cycles, and support hypercare and production rollout.
• Maintain detailed documentation for configurations, architecture decisions, and release notes.

Project Delivery, Stakeholder Management & Collaboration

• Work with business stakeholders to translate requirements into scalable Veeva solutions.
• Support or lead workshops for requirement gathering, design walkthroughs, and platform demonstrations.
• Collaborate with cross-functional teams (BA, QA, Data, Integration, DevOps).
• Contribute to sprint planning, estimations, user stories, and agile ceremonies.
• Communicate project status, risks, and dependencies proactively.
• Mentor junior team members and ensure adherence to platform best practices.