Veeva CRM - Associate Director/ Senior Manager

ApTask; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

ApTask is looking for an accomplished Senior Manager/Associate Director to lead its Veeva practice in India. This strategic role requires 15-18+ years of experience in life sciences technology consulting with a focus on Veeva implementations.

You will be responsible for architecting and delivering enterprise-wide Veeva solutions, serving as a trusted advisor to clients, managing executive relationships, and ensuring high client satisfaction.

Qualifications

• 15-18+ years of experience in life sciences technology consulting or Veeva implementations.
• Proven experience managing large-scale transformations valued at $5M+.
• Strong client-facing consulting experience, preferably at Big 4 firms.

Responsibilities

• Lead end-to-end Veeva transformation programs across multiple clouds.
• Serve as trusted advisor on Veeva strategy and digital transformation.
• Drive proposal development for complex engagements valued at $5M+.

Skills

Veeva CRM configuration

CRM Approved Email

Veeva Align

Vault quality management

Vault Clinical Suite

Veeva OpenData

Veeva Crossix

Education

Bachelor's degree in Life Sciences, Computer Science, Business Administration

Master's degree (MS, MBA, MPH)

Job description

Location: PAN India

About the Role

We are seeking an accomplished Senior Manager/Associate Director with 15-18+ years of experience to lead our Veeva practice and drive transformational engagements across the life sciences industry. This is a strategic leadership position that combines deep technical expertise across multiple Veeva clouds with exceptional consulting acumen, pre-sales excellence, and practice-building capabilities.

As a senior member of our consulting practice, you will architect and deliver enterprise-wide Veeva solutions, serve as a trusted advisor to C-suite executives, lead complex multi-million dollar implementations, and shape the future direction of our Veeva practice through thought leadership and team development.

Technical Expertise Required

• Veeva CRM configuration (CLM presentations, call flows, territory and account models)
• CRM Approved Email, Events Management, Engage, MyInsights
• Veeva Align (territory alignment and planning)
• Vault PromoMats (commercial content management and MLR workflows)
• Vault MedComms (medical affairs content management)
• Vault RIM (regulatory submissions and document management)
• Vault QualityDocs and QMS (quality management and CAPA workflows)
• Vault Clinical Suite (EDC, CTMS, eTMF, Study Startup)
• Vault Safety (pharmacovigilance and case management)

Integration & Data Management

• Veeva Network (customer master data management and HCP data quality)
• Veeva OpenData integration and data enrichment strategies
• Veeva Crossix (real-world data analytics and commercial insights)
• Veeva Link, Nitro, and emerging platform capabilities

Qualifications

Required Experience

• 15-18+ years of experience in life sciences technology consulting, Veeva implementations, or equivalent enterprise software delivery
• Demonstrated track record leading 5+ full lifecycle Veeva implementations across multiple cloud products
• Proven experience managing large-scale enterprise transformations valued at $5M+ with multiple workstreams
• Client-facing consulting experience at Big 4, tier-1 consulting firms, or specialized life sciences consultancies strongly preferred

Education

• Bachelor's degree in Life Sciences, Computer Science, Business Administration, or related field required
• Master's degree (MS, MBA, MPH) or advanced degree strongly preferred

Key Responsibilities

Strategic Leadership & Client Advisory

• Lead and architect end-to-end Veeva transformation programs spanning multiple clouds (CRM, Vault PromoMats, Vault RIM, Vault Clinical, Vault Quality)
• Serve as trusted advisor to clients on Veeva strategy, digital transformation roadmaps, and optimization opportunities
• Manage executive-level relationships (VP/C-suite) and deliver strategic presentations on business value and ROI

Pre-Sales & Business Development

• Drive RfP responses and proposal development for complex Veeva engagements valued at $5M+ with high win rates
• Conduct executive-level Proof of Value (PoV) demonstrations showcasing platform capabilities and business outcomes
• Lead solution architecture and scoping discussions during pre-sales cycles
• Develop compelling value propositions, business cases, and ROI models that resonate with business and technology stakeholders
• Contribute $2M-5M+ in annual revenue through new client acquisition and account expansion

Delivery Excellence

• Lead large-scale implementation programs with multiple workstreams, managing cross-functional teams of 5-15+ consultants
• Oversee full project lifecycle from requirements gathering through go-live and hypercare support
• Ensure delivery excellence with high client satisfaction scores (NPS 8+) and on-time, on-budget execution