ANYWHERE IN INDIA IMMEDIATE JOINERS
Job Title
Veeva Vault CRM Developer
Experience
4-8 Years (with minimum 2+ years of Veeva Vault CRM experience)
Location
India / Hybrid
Role Summary
We are seeking a skilled Veeva Vault CRM Developer to design, develop, configure, and support Veeva Vault CRM solutions for Life Sciences organizations. The ideal candidate will possess strong expertise in Vault CRM platform capabilities, configurations, integrations, data migration, and commercial operations processes. The role involves working closely with business stakeholders, architects, and cross-functional teams to deliver scalable, compliant, and high-quality CRM solutions.
Key Responsibilities
- Configure and customize Veeva Vault CRM solutions to support Sales, Medical, Marketing, and Commercial operations.
- Develop and implement Vault CRM business processes, workflows, and customizations.
- Design and build integrations between Vault CRM and enterprise applications using APIs and middleware platforms.
- Participate in requirement gathering, fit-gap analysis, solution design, and technical documentation.
- Develop and maintain Vault CRM data models, object configurations, and security settings.
- Support data migration activities from legacy CRM platforms to Veeva Vault CRM.
- Create and execute unit testing and support SIT/UAT activities.
- Troubleshoot production issues and provide ongoing application support.
- Collaborate with business teams to optimize system functionality and user experience.
- Follow SDLC, release management, validation, and compliance processes within regulated Life Sciences environments.
Required Skills
Core Skills
- Veeva Vault CRM Configuration
- Vault CRM Data Model
- Business Process Configuration
- Security & Permission Management
- Vault CRM APIs
- Data Migration and Data Loading
- Integration Design and Development
- Agile Delivery Methodology
Technical Skills
- REST APIs
- JSON/XML
- SQL
- Salesforce Platform fundamentals
- Git/Version Control
- CI/CD concepts
- Testing and Defect Management
Life Sciences Domain Knowledge
- HCP/HCO Management
- Territory Management
- Call Reporting
- Medical Affairs Processes
- Commercial Operations
- Sample Management
- Compliance and Regulatory Requirements
Preferred Skills
- Experience with Veeva Promomats, Medical Vault, or Vault Platform.
- Experience with Salesforce Sales Cloud or Service Cloud.
- Knowledge of MuleSoft or other integration platforms.
- Exposure to Data Warehousing, Data Lake, or Analytics integrations.
- Experience working in global/multi-country CRM rollout programs.
Qualifications
- Bachelors degree in computer science, Information Technology, Engineering, or related discipline.
- Veeva Vault CRM certifications preferred.
- Salesforce certifications are an added advantage.
Key Competencies
- Strong problem-solving and analytical skills.
- Excellent stakeholder communication.
- Ability to work independently in a global delivery environment.
- Strong understanding of regulated Life Sciences business processes.
- Collaborative mindset with focus on quality and compliance.
Nice-to-Have Experience
- Vault CRM Transformation programs
- CRM Platform Migration initiatives
- Commercial Data Integrations
- AI-enabled CRM capabilities
- Omnichannel Engagement solutions