Senior Associate - Revenue Assurance (Billing/ Invoice Processing)

Delhivery; Gurugram District; On-site; INR 260,000 - 380,000; Full time

Job summary

Delhivery is seeking a Revenue Assurance professional in Gurugram to manage invoicing, disputes, and billing data for auditors and corporate finance. The role requires basic logistics knowledge, 0.6–1 year experience, and strong communication skills.

The position involves handling client queries, data accuracy, and ensuring SLA timelines in a dynamic logistics environment. Proficiency in Excel, SQL, and data tools is preferred.

Qualifications

• Graduation in any discipline; 0.6–1 year work experience in logistics/supply chain/shipping or customer service.
• Basic knowledge of Logistics/Supply Chain domain.
• Strong communication skills and ability to work under pressure.

Responsibilities

• Handle clients invoicing and disputes end to end.
• Manage billing data requirements for auditors and corporate finance.
• Respond to queries via calls and emails and ensure timely follow-ups.
• Ensure data accuracy and SLA adherence.

Skills

Communication skills

Data handling

Education

Graduate in any discipline

Tools

Excel

Macros

VBA

Google Data Studio

SQL

Job description

As part of the Revenue Assurance team, you are responsible for Revenue/Billing/Invoicing processing and reconciliation for clients in the Logistic Industry. If you thrive in a dynamic, collaborative workplace, Delhivery provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

Responsibilities

• Handle the clients Invoicing and Disputes End to End
• Handle the billing related data requirement of auditors and corporate finance.
• Handle queries through calls and Email follow-ups.
• Handle data effectively.
• Ensure client Service Level Agreements (SLA) and timelines are met.
• Required Technical and Professional Expertise.
• Graduate in any discipline or Equivalent (10+2+3) with minimum 0.6-1 year work experience, preferably in Logistic/Supply Chain/ shipping domain /customer service.
• Basic knowledge of Logistic/Supply Chain domain.
• Good Communication Skills with fluency.
• Ability to work under pressure situations

Preferred Technical and Professional Expertise

• Proficient in MS office applications like MS Excel, Macros, VBA, Google data studio and SQL
• Experience in handling queries via calls and emails is highly desired.
• Ambitious individual who can work under direction towards agreed targets/goals.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.