Associate - Revenue Assurance (Billing/ Invoice Processing)

Delhivery; Gurugram District; On-site; INR 260,000 - 380,000; Full time

Job summary

Delhivery is seeking a Revenue Assurance professional to manage Revenue/Billing/Invoicing processing and reconciliation for clients in the logistics industry. You will join a dynamic, collaborative team where you can contribute creative, thoughtful solutions every day.

Key duties include end-to-end invoicing and disputes, supporting auditors and corporate finance with billing data, handling queries by calls and emails, maintaining data accuracy, and ensuring SLAs and timelines are met.

Qualifications

• Graduate in any discipline with 0.6–1 year work experience (10+2+3).
• Preferably in Logistics/Supply Chain/ shipping or customer service.
• Basic knowledge of Logistics/Supply Chain domain.
• Good communication skills with fluency.
• Ability to work under pressure.

Responsibilities

• Handle the clients Invoicing and Disputes End to End.
• Handle the billing related data requirement of auditors and corporate finance.
• Handle queries through calls and Email follow-ups.
• Handle data effectively.
• Ensure client Service Level Agreements (SLA) and timelines are met.

Skills

Communication skills

Ability to work under pressure

Logistic / supply chain knowledge

Education

Bachelor's degree (Graduate in any discipline)

Tools

MS Excel

Macros

VBA

Google Data Studio

SQL

Job description

What you'll do

As part of the Revenue Assurance team, you are responsible for Revenue/Billing/Invoicing processing and reconciliation for clients in the Logistic Industry. If you thrive in a dynamic, collaborative workplace, Delhivery provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

Responsibilities

• Handle the clients Invoicing and Disputes End to End Handle the billing related data requirement of auditors and corporate finance.
• Handle queries through calls and Email follow-ups.
• Handle data effectively.
• Ensure client Service Level Agreements (SLA) and timelines are met.

Required Technical and Professional Expertise

• Graduate in any discipline or Equivalent (10+2+3) with minimum 0.6-1 year work experience, preferably in Logistic/Supply Chain/ shipping domain /customer service.
• Basic knowledge of Logistic/Supply Chain domain.
• Good Communication Skills with fluency.
• Ability to work under pressure situations

Preferred Technical and Professional Expertise

• Proficient in MS office applications like MS Excel, Macros, VBA,
• Google data studio and SQL
• Experience in handling queries via calls and emails is highly desired.
• Ambitious individual who can work under direction towards agreed targets/goals.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.