Billing Associate - GGN

Delhivery; Gurugram District; On-site; INR 350,000 - 550,000; Full time

Job summary

Delhivery is hiring for a D-Billing role within the Revenue Assurance team in India. The incumbent will manage invoicing, disputes, and billing data requirements for auditors and corporate finance, while handling queries via calls and emails, and ensuring data accuracy.

The role requires a graduate in any discipline with 0.6–1 year of experience, preferably in logistics, supply chain, shipping, or customer service, and strong communication skills. Basic logistics domain knowledge is expected.

Qualifications

• Graduate in any discipline or Equivalent (10+2+3) with 0.6–1 year work experience, preferably in Logistic/Supply Chain/shipping domain.
• Basic knowledge of Logistic/Supply Chain domain.
• Good communication skills with fluency.
• Ability to work under pressure situations.

Responsibilities

• Handle the clients Invoicing and Disputes End to End
• Handle the billing related data requirement of auditors and corporate finance.
• Handle queries through calls and Email follow-ups.
• Handle data effectively.
• Ensure client SLA and timelines are met.

Skills

MS Excel

Macros

VBA

Google Data Studio

SQL

Communication

Data handling

Pressure handling

Education

Graduation in any discipline

Tools

MS Excel

Macros

VBA

Google Data Studio

SQL

Job description

D-Billing - Role and Responsibilities

As part of the Revenue Assurance team, you are responsible for Revenue/Billing/Invoicing processing and reconciliation for clients in the Logistic Industry. If you thrive in a dynamic, collaborative workplace, Delhivery provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

Responsibilities:

• 1. Handle the clients Invoicing and Disputes End to End


• 2. Handle the billing related data requirement of auditors and corporate finance.


• 3. Handle queries through calls and Email follow-ups.


• 4. Handle data effectively.


• 5. Ensure client Service Level Agreements (SLA) and timelines are met.


• 6. Required Technical and Professional Expertise.


• 7. Graduate in any discipline or Equivalent (10+2+3) with minimum 0.6-1 year work experience, preferably in Logistic/Supply Chain/ shipping domain /customer service.


• 8. Basic knowledge of Logistic/Supply Chain domain.


• 9. Good Communication Skills with fluency.


• 10. Ability to work under pressure situations

Preferred Technical and Professional Expertise:

• 1. Proficient in MS office applications like MS Excel, Macros, VBA, Google data studio and SQL


• 2. Experience in handling queries via calls and emails is highly desired.


• 3. Ambitious individual who can work under direction towards agreed targets/goals.


• 4. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.