Senior Associate_Quality Assurance_Trilliad_June 2026_R173

NeuIQ Technologies Pvt. Ltd.; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Culture of Innovation

Growth Opportunities

Flexible work options

Diversity & Inclusion

Job summary

NeuIQ Technologies Private Limited is seeking a Senior Associate in Quality Assurance to own the QA of learning products, including eLearning modules, LMS configurations, and print-ready assets. You will design AI-augmented QA workflows, maintain QA standards, and coordinate UAT and release readiness for multiple formats.

You will ensure accessibility and brand compliance, manage defect logs, and provide visibility into QA status and timelines within a remote-enabled, hybrid team environment.

Qualifications

• 3+ years in a QA, content operations, or learning technology role with direct accountability for functional testing and documented defect resolution in a digital learning or multi-format content environment
• Demonstrated experience executing cross-document or cross-asset consistency reviews across multiple content formats
• Experience developing or operating AI-assisted workflows for content review, testing, or production tasks using platforms such as Claude, ChatGPT, or specialized content automation tools
• Experience producing and maintaining structured QA documentation including test plans, defect logs, and process guides to a standard auditable by others

Responsibilities

• Lead QA planning and execution for new and updated learning products and platform configurations.
• Maintain QA checklists, testing protocols, and process documentation.
• Coordinate user acceptance testing with structured plans, scripts, results, and signed-off release.
• Ensure QA status visibility across teams with capacity and timeline updates.

Skills

Functional testing

Test documentation

US English writing

Asynchronous communication

QA

Tools

Claude

ChatGPT

AI content tools

Job description

NeuIQ Technologies Private Limited | Full time

Senior Associate_Quality Assurance_Trilliad_June 2026_R173

NeuIQ is an AI services firm that helps enterprises.becomeAI-ready, AI-enabled, and ultimately AI-native. We focus onbuilding the foundations required for AI to operate safely, effectively, and atscale - grounded in a simple belief:without clean, unified, and trusteddata, AI cannot deliver meaningful decisions, automation, or competitiveadvantage.

NeuIQ’s work spans AI platforms, analytics, agenticAI, and orchestration; designed to embed intelligence directly into howbusinesses run. We partner with enterprisesacross every stage of their AIjourney, helping them move from fragmented systems and isolated pilotstoAI-native operating modelsthat drive real outcomes.

What you will do

The Senior Specialist, Quality Assurance is accountable for the quality, consistency, and accessibility of all learning products released by Sales Performance Solutions, ensuring that eLearning modules, LMS configurations, multi-format content sets, and print-ready files meet functional, brand, accessibility, and user experience standards before publication. You own the execution of structured quality assurance workflows across digital and physical learning assets, producing documented test records, defect logs, compliance reports, and release recommendations that enable the Director of Content & Customization and the Content Manager to make informed go-live decisions. You will design and implement AI-augmented QA workflows that expand coverage and reduce manual effort, maintain the QA standards library, coordinate user acceptance testing, and provide accurate visibility into QA workstream status, capacity, and delivery timelines as a core operational function of the role.

Which means that on a day-to-day basis, you will:

Digital Learning Product Quality Assurance

• Execute functional QA across all eLearning modules, including interaction testing, branching logic verification, completion and tracking validation, and audio/video quality review — producing a documented test record and resolved defect log for each module prior to LMS publication
  
• Verify LMS course configuration, including enrollment settings, completion rules, assessment logic, and learner-facing accuracy — producing a signed-off configuration record before each course goes live
  
• Review digital learning materials against WCAG 2.1 and Section 508 accessibility standards — producing a documented compliance record and flagged remediation list for any identified gaps prior to release
  

Multi-Format Content Integrity and Production Quality

• Conduct comprehensive cross-document content integrity reviews across all components of a learning product including slide decks, workbooks, handouts, facilitator guides, and eLearning modules — producing a resolved discrepancy log in which minor and obvious errors are corrected independently and judgment calls are routed to the Director of Content & Customization for resolution
  
• Review PDF and print-ready files against brand standards, formatting specifications, and source documents — producing files that are production-ready and free of layout, formatting, and cross-reference errors
  

User Acceptance Testing and Release Readiness

• Lead planning and execution of user acceptance testing for new and updated learning products and platform configurations — producing structured UAT plans, test scripts, results documentation, and a signed-off release recommendation
  

QA Workstream Coordination

• Develop and maintain QA checklists, testing protocols, and process documentation — producing a living QA standards library that is current, accessible, and continuously improved based on identified gaps and team feedback
  
• Maintain project schedules, task trackers, and status documentation for active QA workstreams in coordination with the Director of Content & Customization and the Content Manager— producing accurate, current visibility into QA status, capacity, and delivery timeline.
  

Requirements

• 3+ years in a QA, content operations, or learning technology role with direct accountability for functional testing and documented defect resolution in a digital learning or multi-format content environment
  
• Demonstrated experience executing cross-document or cross-asset consistency reviews across multiple content formats including eLearning, presentation materials, workbooks, and facilitator guides
  
• Demonstrated experience developing or operating AI-assisted workflows for content review, testing, or production tasks using platforms such as Claude, ChatGPT, or specialized content automation tools
  
• Demonstrated experience producing and maintaining structured QA documentation including test plans, defect logs, and process guides to a standard that can be audited and handed off to other team members
  
• Experience working in a remote, cross-cultural team environment with primary stakeholders located in a different time zone and geography, requiring asynchronous communication and proactive status reporting
  
• Demonstrated written communication proficiency in US English at a level sufficient to identify contextual and idiomatic errors in professional training content, not just grammar and spelling errors
  

WhyNeuIQ:

• Culture of Innovation: Join a team thatvalues creativity, experimentation, and disruption in the tech industry.
• Growth Opportunities: NeuIQ is committedto helping our team members grow their skills and careers through learningand development.
• Work-Life Balance: Flexible work options,including [remote/hybrid/on-site], ensuring you can thrive both personallyand professionally.
• Diversity and Inclusion: At NeuIQ, wecelebrate differences and foster a culture where everyone feels valued andheard.