QA Support Associate (Contract)

LRN; Mumbai; On-site; INR 300,000 - 500,000; Full time

Job summary

LRN is seeking a Quality Assurance Associate to join our delivery team in Mumbai on a 6-month contract. The role focuses on functional testing of courseware and ensuring quality across online training materials.

The ideal candidate has 1 year of software testing experience, a qualification in testing methodology (ISTQB, waterfall, or agile), and a technical diploma or degree. Strong communication and ability to work with managers and designers are essential.

Qualifications

• 1 year of experience in software testing.
• Qualification in testing methodology (ISTQB, waterfall, agile) is ideal.
• Diploma or Degree in a technical discipline (computer-related).
• Previous e-Learning experience and interest in web-based training industry.
• Ability to work independently, be dependable and self-motivated.

Responsibilities

• Functional testing on all aspects of online courseware to ensure correct operation.
• Visually inspecting courseware elements to ensure a standard style and neatness of content elements.
• Liaising with Product Managers, Client Managers, Learning Managers/Instructional Designers, and Graphic Designers to implement requested changes.
• Retesting bugs when re-submitted and providing sign-off or remedial action recommendations on behalf of QA.
• Working with Project/Client Managers, graphic designers, and instructional designers to meet delivery dates.
• Communicating effectively with Project/Client Managers, senior management, and QA manager.
• Driving quality throughout the web-based training market.
• Collaborating with experienced teams to deliver high quality material.

Skills

Software testing

Independent work

Communication

Education

Diploma or Degree in a technical discipline

Job description

Position:Quality Assurance Associate (Contract)

Duration: 6 months

About LRN:

LRN is the world's leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world's most respected and successful brands,we're proud to be the long-term partner trusted to reduce organizational risk and drive principled performance.

Named one of Inc Magazine's 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage.

About the role:

LRN is seeking a Quality Assurance Associate to join our growing delivery team. The ideal candidate will work across all delivery teams to perform functional testing on all courseware.

Position:Quality Assurance Associate (Contract)

Location: Mumbai, India

Duration: 6 months

About LRN:

LRN is the world's leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world's most respected and successful brands,we're proud to be the long-term partner trusted to reduce organizational risk and drive principled performance.

Named one of Inc Magazine’s 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage.

About the role:

LRN is seeking a Quality Assurance Associate to join our growing delivery team. The ideal candidate will work across all delivery teams to perform functional testing on all courseware.

Requirements

What you'll do:

• Functional testing on all aspects of online courseware to ensure correct operation
• Visually inspecting all courseware elements to ensure a standard style has been applied. Neatness of content elements - graphics, text, audio.
• Liaising with Product Managers, Client Managers, Learning Managers/Instructional Designers, and Graphic Designers to ensure correct implementation of all requested changes.
• Retesting bugs when they are re-submitted and provide sign-off or remedial action recommendations on behalf of QA
• Working as part of a team with the Project/Client Manager, graphic designers, and instructional designers to meet delivery dates
• Communicating effectively with Project/Client Managers, senior management, and QA manager
• Driving quality throughout the web-based training market
• Working closely with our very experienced teams of Project/Client Managers, Learning Managers, Instructional Designers and Graphic Designers to deliver high quality material
  

What we're looking for:

• 1 year experience working within the area of Software Testing
• A qualification in a testing methodology is ideal (waterfall, agile, ISTQB etc)
• Diploma or Degree in a technical discipline (computer related)
• Previous e-Learning experience and an interest in the web-based training industry
• The ability to work independently, be dependable and self-motivated.
  

Benefits

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.