Senior Associate, Microsoft Enterprise Solutions Engineer, GESS - Global Capability Center

Alvarez & Marsal; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Alvarez & Marsal is hiring for a Microsoft 365 Governance professional to implement and mature governance across SharePoint Online, Teams, OneDrive, and Purview. You will develop policies, automate controls with AvePoint, and support L3 escalations while collaborating with global teams to ensure consistent governance across regions.

The role emphasizes governance documentation, change management, and data‑driven improvements to reduce sprawl and enhance security and compliance.

Qualifications

• 3–5 years of experience in Microsoft 365 governance and collaboration platforms.
• Strong understanding of SharePoint Online, Microsoft Teams, OneDrive, Microsoft 365 Groups, Entra ID, and related permissions and security concepts.
• Hands‑on experience in implementing and maturing Microsoft Purview policies, including Data Loss Prevention (DLP), retention policies, and sensitivity labeling.
• Demonstrated ability to design, implement, and continuously enhance governance processes, frameworks, and documentation.
• Experience supporting Microsoft 365 migration initiatives.
• Experience with PowerShell scripting and automation for governance implementation, monitoring, and reporting.
• Proven experience providing Level 3 (L3) operational support for complex platform and governance‑related issues.
• Strong communication, stakeholder management, and change management skills.

Responsibilities

• Governance Creation, Implementation & Maturation
• Contribute to the development, implementation, and ongoing enhancement of governance processes and controls
• Build, implement, and iterate automated workflows and governance controls using AvePoint.
• Implement and evolve Microsoft Purview solutions (DLP, retention, sensitivity labels, insider risk, data lifecycle).
• Create and maintain governance documentation, knowledge base articles, guides, training materials, and processes.
• Contribute to the governance roadmap by identifying gaps, proposing new controls, and driving improvements that mature the overall governance posture.
• Governance Operations, BAU & L3 Support
• Provide L3‑level support for complex governance solutions & escalations.
• Troubleshoot advanced issues across SharePoint, Teams, Entra ID, Purview, AvePoint, and Power Platform.

Skills

Governance

L3 Support

Change management

Stakeholder management

Data-driven analysis

PowerShell scripting

Excel

Power BI

Collaboration

Communication

Tools

AvePoint

Microsoft Purview

SharePoint Online

Microsoft Teams

OneDrive

M365 Groups

Entra ID

Power Platform

Job description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands‑on approach to solving our clients’ problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity - are why our people love working at A&M.

The Team

The Microsoft 365 Governance team is responsible for implementing, maturing, and maintaining the firm’s Microsoft 365 governance framework across SharePoint Online, Microsoft Teams, OneDrive, M365 Groups, Entra ID, Microsoft Purview, Power Platform, and other integrated governance tools. The team manages the full lifecycle of governance — from establishing new processes and policies to enhancing and maturing existing controls — ensuring the Microsoft 365 environment remains secure, compliant, and scalable. The team also supports platform change management initiatives, drives structured governance programs, and provides Level 3 (L3) support for complex governance and platform escalations.

How You Will Contribute

• Governance Creation, Implementation & Maturation
• Contribute to the development, implementation, and ongoing enhancement of governance processes and controls
• Build, implement, and iterate automated workflows and governance controls using AvePoint.
• Implement and evolve Microsoft Purview solutions (DLP, retention, sensitivity labels, insider risk, data lifecycle).
• Create and maintain governance documentation, knowledge base articles, guides, training materials, and processes.
• Contribute to the governance roadmap by identifying gaps, proposing new controls, and driving improvements that mature the overall governance posture.
• Governance Operations, BAU & L3 Support
• Provide L3‑level support for complex governance solutions & escalations.
• Troubleshoot advanced issues across SharePoint, Teams, Entra ID, Purview, AvePoint, and Power Platform.
• Perform assessments and implement improvements that mature overall workspace quality and reduce sprawl.
• Operate within Microsoft 365 admin centers (Teams, SharePoint, Exchange, Entra, Purview) to carry out governance actions.
• Change Management & Stakeholder Engagement
• Communicate governance updates, implementations, and maturity improvements.
• Support rollout and adoption of new governance enhancements (AvePoint workflows, Purview controls, admin center changes).
• Collaborate with global teams to ensure consistent governance implementation across regions.
• Act as an escalation point for governance exceptions, policy interpretations, and access‑related issues.
• Reporting, Analysis & Insights
• Build, maintain and monitor dashboards tracking governance metrics, lifecycle status, maturity progress, risk areas, and sprawl reduction.
• Analyze Excel/Power BI/AvePoint/Purview data to generate insights that drive governance improvements.
• Provide concise, actionable recommendations and summaries for leadership decision‑making.

Qualifications

• 3–5 years of experience in Microsoft 365 governance and collaboration platforms.
• Strong understanding of SharePoint Online, Microsoft Teams, OneDrive, Microsoft 365 Groups, Entra ID, and related permissions and security concepts.
• Hands‑on experience in implementing and maturing Microsoft Purview policies, including Data Loss Prevention (DLP), retention policies, and sensitivity labeling.
• Demonstrated ability to design, implement, and continuously enhance governance processes, frameworks, and documentation.
• Experience supporting Microsoft 365 migration initiatives.
• Experience with PowerShell scripting and automation for governance implementation, monitoring, and reporting.
• Proven experience providing Level 3 (L3) operational support for complex platform and governance‑related issues.
• Strong communication, stakeholder management, and change management skills.
• Proficiency in Microsoft Excel, Power BI, and data‑driven analysis.
• Strong project coordination skills with the ability to manage multiple initiatives simultaneously.

Your Journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top‑notch training and on‑the‑job learning opportunities, you can acquire new skills and advance your career. We prioritize your well‑being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high‑performing and passionate professionals.