Senior Associate Infra & Networking

National Payments Corporation of India (NPCI); Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

NPCI is seeking an experienced L2 Infrastructure Support Engineer to manage and maintain enterprise IT infrastructure across servers, storage, virtualization, cloud, and networking. The role emphasizes incident resolution, patch management, and high availability of business-critical systems.

The candidate will contribute to infrastructure operations, incident/problem management, storage/virtualization, cloud support, and security/compliance while documenting processes and reporting on

Qualifications

• Experience managing Linux and Windows Server environments.
• Strong knowledge of virtualization platforms (VMware/Hyper-V/KVM).
• Storage administration including SAN/NAS and LUN management.
• Solid networking fundamentals (TCP/IP, VLAN, DNS, DHCP, Routing).
• Experience with monitoring/incident management tools.
• Patch management and OS hardening practices.
• Backup and recovery concepts.
• Troubleshooting and root cause analysis skills.

Responsibilities

• Administer and maintain Linux and Windows Server environments and virtualization platforms.
• Provision, configure, and maintain physical and virtual servers; perform upgrades and patching.
• Monitor infrastructure health, performance, and capacity utilization; manage incidents.
• Handle storage systems, SAN connectivity, LUN provisioning and virtualization platforms.
• Support cloud/private cloud environments and containerized apps as needed.
• Implement security patches, OS hardening, and compliance activities; follow change-management processes.
• Maintain infrastructure documentation, SOPs, and asset inventory; produce operation reports.

Skills

Linux/Windows Server Administration

Virtualization Technologies (VMware, K

Tools

VMware

Hyper-V

KVM

SAN

NAS

Job description

Job Summary

We are looking for an experienced L2 Infrastructure Support Engineer to support and maintain enterprise IT infrastructure across server, virtualization, storage, cloud, and networking environments. The role involves incident resolution, system administration, infrastructure monitoring, troubleshooting, patch management, and operational support to ensure high availability and performance of business-critical systems.

Key Responsibilities

Infrastructure Operations

• Administer and maintain Linux, Windows Server, and virtualization platforms.
• Provision, configure, and support physical and virtual servers.
• Perform system upgrades, patching, and preventive maintenance activities.
• Monitor infrastructure health, performance, and capacity utilization.

Incident & Problem Management

• Provide Level-2 support for infrastructure incidents and service requests.
• Troubleshoot server, OS, virtualization, storage, and network issues.
• Perform root cause analysis and implement corrective actions.
• Escalate complex issues to L3 teams and vendors when required.

Storage & Virtualization Support

• Manage enterprise storage systems, SAN connectivity, and LUN provisioning.
• Support VMware, Hyper-V, KVM, or similar virtualization platforms.
• Ensure efficient allocation and utilization of storage resources.

Cloud & Platform Support

• Support cloud and private cloud infrastructure environments.
• Assist in deployment, configuration, and maintenance of cloud services.
• Support containerized and modern application platforms as required.

Security & Compliance

• Perform OS hardening and vulnerability remediation.
• Execute security patching and compliance activities.
• Follow organizational security, audit, and change management processes.

Documentation & Reporting

• Maintain infrastructure documentation, SOPs, and knowledge articles.
• Update asset inventory and configuration records.
• Prepare incident, change, and operational reports.

Required Skills

• Linux and/or Windows Server Administration
• Virtualization Technologies (VMware, Hyper-V, KVM)
• Storage Administration (SAN, NAS, LUN Management)
• Networking Fundamentals (TCP/IP, VLAN, DNS, DHCP, Routing)
• Monitoring and Incident Management Tools
• Patch Management and OS Hardening
• Backup and Recovery Concepts
• Troubleshooting and Root Cause Analysis

Job Type

Full Time

Location

Tamil Nadu