Senior Associate Consultant

Infosys Limited; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Infosys Limited in Bengaluru seeks a Senior Associate Consultant to lead AI-first finance transformations. You will assess R2R and O2C, draft BRDs/FRDs, and design AI-enabled To-Be processes while governing KPIs and ROI.

You will engage with clients, run workshops, and drive adoption across finance operations, collaborating with technology and delivery teams to ensure scalable implementation.

Qualifications

• 5–10+ years of experience in F&A operations/consulting.
• Hands-on in R2R and O2C processes.
• Experience writing BRDs/FRDs.
• Familiar with AI/GenAI/RPA in finance.

Responsibilities

• Conduct As-Is assessments across R2R and O2C workflows.
• Create BRDs capturing client needs and gaps.
• Design AI-first To-Be processes with KPIs.
• Lead end-to-end solutioning from opportunity to ROI.
• Serve as primary client-facing consultant in workshops.
• Drive digital transformation and ensure adoption.
• Track post-implementation performance and expansion opportunities.

Skills

F&A operations

BRD/FRD writing

AI/GenAI/RPA knowledge

Stakeholder management

Client-facing communication

Education

Graduate

Tools

Xelix

HighRadius

BlackLine

Job description

Job ID/Reference Code PROGEN-EXTERNAL-252264

Work Experience 3 - 6 Years

Job Title Senior Associate Consultant

Educational Requirements Graduate

Service Line BPO Service Line

Responsibilities

Key Responsibilities

• Conduct As-Is process assessments across R2R and O2C — mapping current workflows, controls, SLAs, pain points, and FTE effort.
• Prepare detailed Business Requirement Documents (BRDs) capturing client needs, process gaps, and solution requirements.
• Design and build AI pipelines leveraging GenAI/ML/RPA/Agentic AI tech stacks to automate manual, high-effort activities (reconciliations, journal postings, cash application, collections, dispute management, reporting, etc.).
• Identify and evaluate the right AI/automation tech stack (e.g., Xelix, HighRadius, BlackLine, or similar) suited to client requirements.
• Craft the To-Be process design — reimagined, AI-first workflows with clear governance, control points, and measurable KPIs (TAT, accuracy, productivity).
• Own end-to-end solutioning — from opportunity identification to implementation roadmap and business case (cost-benefit, ROI).
• Act as the primary client-facing consultant, running workshops, presenting findings, and building trusted advisor relationships with finance stakeholders.
• Drive digital transformation initiatives, working cross-functionally with technology, delivery, and client teams to ensure successful rollout and adoption.
• Track post-implementation performance and identify scaling/expansion opportunities across other LOBs/geographies.

Required Skills & Experience

• 5–10+ years in F&A operations/consulting, with hands-on expertise in R2R and O2C processes.
• Proven experience conducting process assessments and writing BRDs/FRDs.
• Working knowledge of AI/GenAI/RPA/Agentic automation platforms in finance operations.
• Strong process design, business case, and stakeholder management skills.
• Excellent client-facing communication and presentation skills.
• Prior experience driving finance digital transformation programs preferred.
• Consulting background (Big 4, BPO/BPM, or F&A shared services transformation) is a plus.