Senior Associate AR

Guidehouse; Chennai; On-site; INR 600,000 - 850,000; Full time

Job summary

Guidehouse in Chennai is hiring a Senior Associate AR to support inpatient and observation accounts. You will submit NOA notifications, use payer portals, EDI, fax or calls, and initiate non-clinical authorizations where applicable.

You will document references in the system, track status, perform timely follow-ups on pending submissions, and ensure compliance with HIPAA and payer timeliness. The role requires graduate, 2+ years US healthcare AR experience, and willingness to work night shifts.

Qualifications

• Graduate degree required.
• 2+ years of US Healthcare AR experience.
• Willingness to work night shifts.
• Strong payer communication skills across portals, EDI, fax, and phone.
• Knowledge of NOA submissions, denials, and follow-up processes.

Responsibilities

• Submit NOA notifications via payer portals, EDI, fax or calls.
• Track status and follow up on pending or rejected submissions.
• Perform payer follow-up and LOA processing with HIPAA compliance.
• Document reference numbers and update billing systems.
• Manage NOA timeliness and accuracy as per payer requirements.

Skills

English communication

Reading and writing

Tools

MS Office Suite

Job description

## Senior Associate ARApply: IN - Chennai: Full time: Posted Today: 45434**Job Family:**EBO Accounts Receivable (India)**Travel Required:**None**Clearance Required:**None**What You Will Do:*** Identify inpatient/observation accounts requiring NOA (Notification of Admission)* Submit notifications via payer portals, EDI, fax, or calls* Initiate non-clinical authorizations where applicable* Document reference / authorization numbers in the system* Track status and perform timely follow-up on pending / rejected submissions* Ensure compliance with payer timeliness requirements* Maintain accurate documentation in system notes / billing summary* To prioritize the pending claims for calling from the aging basket to make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.* Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims*.** Shall understand and abide by the organizations’ information security policy and protect the confidentiality, integrity and availability of all information assets.* Shall report incidents related to security of information to concerned authorities.**Scope & Boundaries:****Included:*** NOA submission* Payer follow-up* Documentation**Excluded:*** Clinical review / medical necessity* Level-of-care decisions* Appeals & physician advisor services**Account Exclusions (as per SOP):*** Medicare FFS* Self-pay / charity* Workers’ Compensation / liability* Hospice / research* Other payer-specific exclusions**Key KPIs:*** NOA Timeliness Compliance (%)* First-Pass Submission Accuracy* Denial Prevention Rate* Productivity (Accounts/Day)* Follow-Up Turnaround Time (TAT)**What You Will Need:*** Must be a Graduate* Strong English spoken communication skills and also required reading and writing* Must have 2 + yrs of experience in US Healthcare stream in AR* Willingness to work night shifts* Ability to handle payer communication channels (portals, EDI, fax, calls)* Detail understanding and documentation of AR follow-up and denial management processes (Preferred NOA skills)**What Would Be Nice To Have:**Experience in MS Office Suite