Associate AR

Dovel Technologies, Inc; Chennai District; On-site; INR 451,000 - 540,000; Full time

Job summary

Dovel Technologies, Inc in Chennai is seeking an Associate AR to manage NOA submissions, payer follow-ups, and documentation in the US healthcare AR stream.

You will handle NOA submissions via portals and EDI, track status, ensure timeliness, and maintain HIPAA-compliant records while supporting denial management and accurate billing summaries.

Qualifications

• Graduate required.
• 1+ year of US Healthcare AR experience.
• Strong English communication (spoken and written).
• Willingness to work night shifts.
• Typing speed 25 WPM or above.
• Ability to handle payer channels (portals, EDI, fax, calls).
• Knowledge of AR follow-up and denial management processes.

Responsibilities

• Submit NOA notifications and payer follow-up.
• Document reference and authorization numbers in the system.
• Track status and follow up on pending/rejected submissions.
• Ensure payer timeliness compliance and HIPAA confidentiality.
• Maintain accurate billing notes and documentation.
• Handle NOA, denials, rejections, LOAs with corrections as needed.
• Respect information security policies and report incidents.

Skills

English communication

Reading and writing

Typing 25 WPM+

Attention to detail

MS Office Suite

Education

Graduate degree

Tools

EDI systems

Job description

## Associate ARApply: IN - Chennai: Full time: Posted Today: 44400**Job Family:**EBO Accounts Receivable (India)**Travel Required:**None**Clearance Required:**None**What You Will Do:*** Identify inpatient/observation accounts requiring NOA (Notification of Admission)* Submit notifications via payer portals, EDI, fax, or calls* Initiate non-clinical authorizations where applicable* Document reference / authorization numbers in the system* Track status and perform timely follow-up on pending / rejected submissions* Ensure compliance with payer timeliness requirements* Maintain accurate documentation in system notes / billing summary* To prioritize the pending claims for calling from the aging basket to make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.* Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims*.** Shall understand and abide by the organizations’ information security policy and protect the confidentiality, integrity and availability of all information assets.* Shall report incidents related to security of information to concerned authorities.**Scope & Boundaries:****Included:*** NOA submission* Payer follow-up* Documentation**Excluded:*** Clinical review / medical necessity* Level-of-care decisions* Appeals & physician advisor services**Account Exclusions (as per SOP):*** Medicare FFS* Self-pay / charity* Workers’ Compensation / liability* Hospice / research* Other payer-specific exclusions**Key KPIs:*** NOA Timeliness Compliance (%)* First-Pass Submission Accuracy* Denial Prevention Rate* Productivity (Accounts/Day)* Follow-Up Turnaround Time (TAT)**What You Will Need:*** Must be a Graduate* Must have 1 + yrs of experience in US Healthcare stream in AR* Strong English spoken communication skills and also required reading and writing* Willingness to work night shifts* Typing speeds of 25 WPM or above* Ability to handle payer communication channels (portals, EDI, fax, calls)* Detail understanding and documentation of AR follow-up and denial management processes (Preferred NOA skills)**What Would Be Nice To Have:**Experience in MS Office Suite