Senior Analyst, Xactly Administration - Sales Compensation

Medknow Publications; Pune District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Wolters Kluwer is seeking an Xactly COE Administrator to join a newly created Incentive Compensation Planning COE supporting 5 divisions, 55 subsidiaries, and 3,000+ sellers across 140+ countries. This role partners with Sales Ops, Finance, HR, Legal, IT, and cross-functional teams to align policy, process, and system changes.

You will lead the Xactly Incent platform, configure plans, manage data integrations with CRM/ERP, and develop dashboards or reports to ensure accurate payroll submissions

Qualifications

• 4+ years in Sales Comp with knowledge of multiple ICM platforms.
• Bachelor's degree in business or finance.
• Xactly Administrator certification or ability to obtain after onboarding.
• Experience in sales compensation administration, governance, and technical design.

Responsibilities

• Lead administrator for the Xactly Incent platform.
• Configure, maintain and enhance Xactly for plans and rules.
• Manage system upgrades, enhancements and new features.
• Design dashboards/reports using Xactly or external tools.
• Ensure accurate incentive compensation administration.
• Manage data integration between Xactly and CRM/ERP/HRM.
• Monitor data quality, performance and calculation accuracy.
• Maintain audit documentation and compliance records.
• Collaborate with Sales Ops, Finance, HR, Legal, IT, and Xactly COE.
• Act as liaison between business units and technical teams.
• Provide process optimization recommendations.
• Deliver end-user support and training materials.
• Coach and mentor internal teams on Xactly best practices.

Skills

Sales compensation

Analytical skills

Interpersonal skills

PowerPoint

Excel

SQL

Dispute management

Education

Bachelor's degree in business/Finance

Tools

Xactly Administrator

Xactly Platform

Job description

About the Role:

Wolters Kluwer is seeking a motivated and talented professional as an Xactly COE Administrator to join a newly created Incentive Compensation Planning COE. The COE will support 5 core divisions, approximately 55 subsidiaries, and 3,000+ sellers across 140+ countries. The COE will partner with the various Divisions Business Units while remaining a strong partner to the Sales Transformation team within the Corporate Strategy, Innovation, and MA Group.

Responsibilities:

• Serve as a lead administrator for the Xactly Incent platform.
• Configure, maintain, and enhance Xactly to support changing compensation plans, rules, and organizational structures.
• Manage/support system upgrades, enhancements, and new feature implementations.
• Design and maintain dashboards and reports using Xactly and/or other external tools as needed.
• Ensure accurate and timely administration of incentive compensation plans.
• Manage data integration delivery accuracy between Xactly and other internal systems (e.g. CRM, ERP, HRM).
• Monitor and audit data quality, system performance, and calculation accuracy.
• Maintain detailed documentation for audit and compliance purposes.
• Partner with cross-functional teams (e.g. Sales Ops, Finance, HR, Legal, IT, Xactly COE) to align policy, process, calculation, and system changes.
• Function as a liaison between business units and technical teams for configuration and process improvements.
• Process Optimization: Provide actionable recommendations to optimize sales processes and improve efficiency.
• Provide end-user support through issue resolution, training, and development of user documentation/job aids.
• Coach and mentor internal teams on Xactly best practices.

Skills Experiences:

• 4+ years in Sales Comp related responsibilities with knowledge of multiple ICM Platforms
• Bachelor s degree in business, Finance, or a related field
• Xactly Administrator and Plan Configuration Certification(s), or ability to obtain after onboarding.
• Proven experience in sales compensation administration, governance, and/or technical design, with an understanding of compensation methodologies and functional best practices.
• Strong analytical skills with the ability to generate insightful analytics from complex data.
• Strong interpersonal skills, capable of building relationships across various teams.
• Experience managing and/or dispositioning incentive compensation related disputes inquiries; or ability to interpret challenges from the sales organization and synthesize challenges while considering policies and processes.
• Ability to identify root causes of common disputes/inquiries or other related challenges, then recommending/delivering process/policy/technology changes that strengthens operational excellence.
• Experience managing document templates (i.e. Comp Plans incentives) and executing for annual transitions, new hires, and role transfers.
• Proven experience calculating commissions and generating payroll submission files.
• Experience overseeing the Review process of commission calculation results; obtaining approvals as needed and remaining focused on fulfilling Payroll submission requirements.
• Ability to think strategically while considering tactical implications.
• Strong experience with PowerPoint and Excel
• Coding: SQL (beginner to intermediate)

Nice to Haves:

• Certifications from other ICM systems (i.e. Varicent, SAP-Callidus)

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we re getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.