Senior Analyst, Sales Compensation Administration

Tech Sales Jobs; Pune District; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Wolters Kluwer invites applications for an Xactly COE Administrator to join a newly created Incentive Compensation & Planning COE in Pune. The role supports 5 core divisions, 55 subsidiaries, and 3,000+ sellers across 140+ countries, administering 8 Xactly instances and 500+ plans.

You will configure Xactly, manage data integrations with CRM/ERP/HRM, design dashboards, ensure timely payroll submissions, and collaborate with Sales Ops, Finance, HR, and IT.

Qualifications

• 4+ years in Sales Compensation related responsibilities
• Experience with multiple ICM platforms
• Bachelor’s degree in business, Finance, or related field
• Xactly Administrator and Plan Configuration Certification or ability to obtain after onboarding
• Strong analytical skills to generate insights from complex data
• Excellent interpersonal skills to collaborate across teams
• Experience managing incentive compensation disputes and policy/process changes
• Proven experience calculating commissions and payroll submissions
• Ability to identify root causes of disputes and implement improvements
• Proficiency with PowerPoint and Excel

Responsibilities

• Lead administrator for the Xactly Incent platform
• Configure, maintain, and enhance Xactly to support changing plans and structures
• Manage system upgrades and new feature implementations
• Design and maintain dashboards/reports using Xactly or external tools
• Ensure accurate and timely administration of incentive plans
• Manage data integration and data accuracy between Xactly and internal systems
• Monitor data quality, system performance, and calculation accuracy
• Maintain documentation for audit and compliance
• Collaborate with Sales Ops, Finance, HR, Legal, IT, Xactly COE on policy and process changes
• Provide end-user support and develop user documentation
• Coach and mentor internal teams on best practices
• Think strategically while considering tactical implications
• Utilize PowerPoint and Excel for reporting
• Coding: SQL (beginner to intermediate)
• Certifications from other ICM systems (Varicent, SAP-Callidus) preferred

Skills

Sales compensation

Analytical skills

Interpersonal skills

Strategic thinking

Education

Bachelor’s degree in business/Finance or related field

Tools

PowerPoint

Excel

SQL

Job description

Location: IND-Pune-Smartworks

Remote Type: Hybrid (8 days/month)

Time Type: Full time

Job Description

About the Role:

Wolters Kluwer is seeking a motivated and talented professional as an Xactly COE Administrator to join a newly created Incentive Compensation & Planning COE. The COE will support 5 core divisions, approximately 55 subsidiaries, and 3,000+ sellers across 140+ countries. The COE will partner with the various Divisions & Business Units while remaining a strong partner to the Sales Transformation team within the Corporate Strategy, Innovation, and M&A Group.

In this role, you will have an exciting opportunity to establish operational processes that align to best practice and support a COE team that administers 8 different Xactly instances for approx. 500 commission plans and consumes 90+ data inputs. The opportunity to deliver efficiency across the organization is unparalleled, and the COE's administration team is positioned to reimagine how we operate. You will partner with other COE Administrators to apply governing practices to the operational processes of commission calculations, oversee and partner with the business on monthly approvals, oversee multiple workflows, and be the face of commission to the respective Sales team(s).

Responsibilities:

Serve asa leadadministrator for the Xactly Incent platform.

Configure,maintain, and enhance Xactly to support changing compensation plans, rules, and organizational structures.

Manage/supportsystem upgrades, enhancements, and new feature implementations.

Design andmaintaindashboards and reports using Xactly and/orotherexternal toolsasneeded.

Ensureaccurateandtimelyadministration of incentive compensation plans.

Manage dataintegrationdelivery & accuracybetween Xactly andotherinternal systems(e.g.CRM, ERP, HRM).

Monitor and audit data quality, system performance, and calculation accuracy.

Maintain detailed documentation for audit and compliance purposes.

Partnerwithcross-functional teams (e.g.Sales Ops, Finance, HR, Legal, IT, Xactly COE)to align policy, process,calculation,and system changes.

Function as a liaison between business units and technical teams for configuration and process improvements.

Process Optimization:Provide actionable recommendations to optimize sales processes and improve efficiency.

Provide end-user support through issue resolution, training, and development of user documentation/job aids.

Coach and mentor internal teams on Xactly best practices.

Skills & Experiences:

4+ years in Sales Comp related responsibilities with knowledge of multiple ICM Platforms

Bachelor’s degree in business, Finance, or a related field

Xactly Administrator and Plan Configuration Certification(s), or ability to obtain after onboarding.

Proven experience in sales compensation administration, governance, and/or technical design, with an understanding of compensation methodologies and functionalbest practices.

Strong analytical skills with the ability to generate insightful analytics from complex data.

Strong interpersonal skills, capable of building relationships across various teams.

Experience managing and/or dispositioning incentive compensation related disputes &inquiries;or ability to interpret challenges from the sales organization and synthesize challenges while considering policies and processes.

Ability toidentifyroot causes of common disputes/inquiries or other related challenges, then recommending/delivering process/policy/technology changes thatstrengthensoperational excellence.

Experience managing document templates (i.e.Comp Plans & incentives) andexecuting forannual transitions, new hires, and role transfers.

Proven experience calculating commissions and generating payroll submission files.

Experience overseeing the Review process of commission calculation results; obtaining approvals as neededandremainingfocused on fulfilling Payroll submissionrequirements.

Ability to think strategically while considering tactical implications.

Strong experience with PowerPoint and Excel

Coding: SQL (beginner to intermediate)

Nice to Haves:

Certifications from other ICM systems (i.e. Varicent, SAP-Callidus)

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.