Senior Analyst - Software Asset Management (SAM)

M&G Global Services; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

M&G Global Services in Mumbai is seeking an experienced SAM professional to oversee software asset management duties, including entitlement, deployment, usage data, and compliance. The role requires collaboration with procurement and technology teams to drive cost savings and risk reduction.

The candidate will respond to stakeholder queries, prepare analyses and reports, and support audits, renewals and true-ups. Strong communication and negotiation skills are essential.

Qualifications

• Understanding of sourcing deal structure and options.
• Commercial negotiation skills and experience.
• Proven experience in procurement, negotiation and commercial contracts.
• Strong stakeholder management skills.
• Excellent communication.
• Effective influencing skills that enable engaging key stakeholders.
• Time management & prioritisation skills ensuring timely execution.

Responsibilities

• Maintain software entitlement, deployment and usage data to support an accurate view of M&G’s software estate.
• Support licence compliance through reconciliation, exception analysis and risk identification.
• Identify optimisation opportunities through usage analysis, re-harvesting, licence rationalisation and cost avoidance.
• Support renewals, audits and true-ups by preparing data, analysis and reports.
• Respond to stakeholder queries and provide timely SAM reporting, insights and operational support.
• Coordinate with Procurement, Technology and suppliers on SAM activities and issue resolution.
• Manage SAM tickets in line with agreed service expectations.
• Support continuous improvement of SAM practices, documentation and ways of working.

Skills

Stakeholder management

Communication skills

Influencing skills

Time management

Prioritisation

Negotiation skills

Procurement experience

Commercial contracts

Job description

Primary Responsibilities

• Maintain software entitlement, deployment and usage data to support an accurate view of M&G’s software estate.
• Support licence compliance through reconciliation, exception analysis and risk identification.
• Identify optimisation opportunities through usage analysis, re-harvesting, licence rationalisation and cost avoidance.
• Support renewals, audits and true-ups by preparing data, analysis and reports.
• Respond to stakeholder queries and provide timely SAM reporting, insights and operational support.

Additional Responsibilities

• Support consistent application of SAM processes, controls and governance.
• Coordinate with Procurement, Technology and suppliers on SAM activities and issue resolution.
• Manage SAM tickets in line with agreed service expectations.
• Support continuous improvement of SAM practices, documentation and ways of working.

Additional Job Description

• Understanding of sourcing deal structure & options
• Commercial negotiation skills and experience
• Proven experience in areas of procurement, negotiation and commercial contracts
• Strong stakeholder management skills
• Excellent communication
• Effective influencing skills that enable the role holder to engage key stakeholders
• Time management & prioritisation skills ensuring that right things are done at the right time